<div dir="ltr">Thanks, Asaf for sending this thread directly to us.<div><br></div><div>Hi Enock,</div><div><br></div><div>Thank you for flagging the issues described below. For future reference, feel free to add me directly when you need my attention and/or reply. </div><div>As far as I understand, you - Enock - used WP through MTN and was charged. On top of that, no free WP banners were displayed both on the desktop version and mobile version. Is that correct? If that is the case, we will have to investigate with MTN. </div><div>Please note that we don't show "Free Wikipedia" banners on the desktop version as part of the Wikipedia Zero program. Only the mobile site displays banners so it's expected that you won't see the WP Zero banner when using WP's desktop version.</div><div>Please confirm if you were using <a href="http://m.wikipedia.org">m.wikipedia.org</a> (mobile site) when the banners flashed and didn't display correctly. That is not an expected behavior and if confirmed, we will follow up internally and also with MTN.</div><div><br></div><div>Dan Foy, our technical partner manager, is on vacation this week. We will have to wait for him to come back to the office next week to properly follow up on this.</div><div><br></div><div>Enock - I will be awaiting for your reply on the questions above. It will be really helpful to better understand your experience. </div><div><br></div><div>Rexford and others - If you would like to volunteer to test the service, please make sure you are using the mobile version of Wikipedia (<a href="http://m.wikipedia.org">m.wikipedia.org</a>). Please pay special attention to the banner behavior and data charges.</div><div><br></div><div>Best,</div><div>Adele</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jul 14, 2015 at 4:50 AM, Asaf Bartov <span dir="ltr"><<a href="mailto:abartov@wikimedia.org" target="_blank">abartov@wikimedia.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>I am explicitly CCing Adele and Dan to ensure they see this. I'm afraid I don't have enough information to help, myself.<br><br></div> A.<br></div><div class="gmail_extra"><div><div class="h5"><br><div class="gmail_quote">On Tue, Jul 14, 2015 at 2:24 AM, Nkansah Rexford <span dir="ltr"><<a href="mailto:nkansahrexford@gmail.com" target="_blank">nkansahrexford@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Thus, I understand you as, when (kindly confirm if below conditions are so)<div><ul><li>you opened the Desktop Version on the PC, no banner was shown</li><li>you opened the Mobile Version on PC, the banner 'flashed'. Nothing banner-ish showed afterwards</li><li>you opened the Mobile Version on Mobile, no banner was shown</li></ul><div>Its good you've brought this up. I'm sure Adele is on this list, plus if that's the case, then we'll kindly ask Adele to look into that for us.</div><div><br></div><div>thanks</div><span><br>On Tuesday, July 14, 2015, Enock Seth Nyamador <<a href="mailto:kwadzo459@gmail.com" target="_blank">kwadzo459@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">When I tried the mobile version of Wikipedia on PC. The banner just flashed.<br></div></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div>- Enock<br>UMaT, Tarkwa<br><a href="http://enockseth.github.io/" target="_blank">enockseth.github.io</a><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Jul 14, 2015 at 9:02 AM, Nkansah Rexford <span dir="ltr"><<a>nkansahrexford@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Did you see the Wikipedia Zero banner or anything of that sort, indicating you're browsing for free in your browser?<div><div><br><br>On Tuesday, July 14, 2015, Enock Seth Nyamador <<a>kwadzo459@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Greetings,<br><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Is been a long time I tried using Wikipedia Zero [1] from MTN Ghana on PC. I remember I started using WP Zero before it was announced officially; that during the piloting.<br><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Yesterday, I tried to access Wikipedia from MTN thinking Zero is still in control. By the time I realized my 60 GHp was no where to be found after visiting just two pages.<br><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">I don't know if the problem is from me or MTN. If you're using MTN I'll plead with you to try on your PC and Smartphones so we can know what is actually going on.<br><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Best,<br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br>1. <a href="https://en.wikipedia.org/wiki/Wikipedia_Zero" target="_blank">https://en.wikipedia.org/wiki/Wikipedia_Zero</a><br><br clear="all"></div><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div>- Enock<br>UMaT, Tarkwa<br><a href="http://enockseth.github.io/" target="_blank">enockseth.github.io</a><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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