Thanks for reviving this discussion. :)
This issue has been brought up a number of times before, and it seems worth reconsidering, if we can find a practical solution that could be implemented quickly, before we switch our focus beyond Media Viewer in coming weeks.
For example, we could revisit the ‘metadata panel’ metaphor and think more of a ‘page section’ concept instead. Medium.com (1) offers wonderful design examples of how a page can start with a fullscreen cover photo on top, and contain more information below — and Flickr (2) also used a similar approach, as shown in the links below.
I recommend that Pau look into an alternative design along those lines, create a quick prototype and discuss it with users — and if the response if favorable, review it with the team at our next planning meeting, to see if that idea could be implemented in our timeframe.
For now, I have started a ticket on Mingle to track this request:
https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/697
Thanks for keeping us honest, you guys :)
Fabrice
(1) Medium page: https://medium.com/book-excerpts/secrets-of-the-stacks-4ca8405f1e11
(2) Flickr screenshot: https://docs.google.com/a/wikimedia.org/presentation/d/1wZvLx_Q-bpCCMBjz2Y64...
On Jun 5, 2014, at 1:29 PM, Rob Lanphier robla@wikimedia.org wrote:
On Thu, Jun 5, 2014 at 12:54 PM, Gergo Tisza gtisza@wikimedia.org wrote:
Either way, it's important to support both models. We currently do that by flashing the panel controls if you press the wrong direction - I think that's a good approach but the implementation is basically unnoticeable and should be made much more prominent.
It would seem to me that this approach assumes the user is wrong to press "down", and needs re-education. Mark is making the case that we're fighting expectations set by pretty much the rest of the web, and that we may need to make more of a change than providing a more prominent hint. My personal experience concurs with this. The Snow Fall example[1] (and many others like it) show how fixed-image-position scrolling like we do is compatible with the traditional expectation of up-arrow/down-arrow behavior.
Of course, I'm going to allow for the possibility that I'm cranky and old school, and that I just need to learn to hit the correct arrow key. :-)
On Jun 5, 2014, at 12:54 PM, Gergo Tisza gtisza@wikimedia.org wrote:
Which is more intuitive depends on your mental model. If you think of the metadata panel as something that opens and closes, pressing up to bring it up and pressing down to bring it down makes a lot of sense. If you think of it as part of the page, that is currently out of view, it's the opposite. The current layout of MediaViewer reinforces the first model, IMO, with the image not scrolling when the metadata panel moves.
Either way, it's important to support both models. We currently do that by flashing the panel controls if you press the wrong direction - I think that's a good approach but the implementation is basically unnoticeable and should be made much more prominent.
On Jun 5, 2014, at 12:42 PM, Erik Moeller erik@wikimedia.org wrote:
I have to agree with Mark here - it took me a while to discover the up-arrow behavior, and I suspect users miss the metadata panel because of this reversal of default direction.
I understand that it doesn't exactly behave as an incremental scroll right now, but it's still confusing.
-- Erik Möller VP of Engineering and Product Development, Wikimedia Foundation
On Jun 5, 2014, at 12:37 PM, Quiddity pandiculation@gmail.com wrote:
On 14-06-05 11:17 AM, Mark Holmquist wrote:
So.
When I go to a web page, and I'm browsing it, and I want to read *more content*, I accomplish this in one of four ways:
- Scroll down with my scroll wheel or trackpad
- Scroll down with page down
- Scroll down with the spacebar
- Scroll down with the down arrow key
All of these work in Media Viewer, except for the last. You have to use the *up* arrow key to accomplish a scroll-down movement. This makes NO SENSE.
+1 from me.
Someone on the talk page has complained about this same thing [0] and frankly that's enough reason for me to make more noise about it again.
Can we *please* rejoin the entire rest of the web in not screwing with native browser scrolling controls, and letting people just scroll normally? Do people actually like the up-arrow control for expanding the metadata panel? Other comments about scrolling?
[0] https://www.mediawiki.org/wiki/Talk:Multimedia/About_Media_Viewer#Can.27t_co...
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Fabrice Florin Product Manager Wikimedia Foundation