Samuel Klein, 30/04/2014 05:35:
Asking 1/1000 users of tool X a single open-ended question ("please give us feedback on X" or "how is X working for you"?) can be a handy way to encourage brief input from a cross-section of users,
We do have such a feature in MediaWiki, though: mediawiki.feedback.js. It's just a JavaScrip popup which saves the comment to a page on the wiki.
many of which would not otherwise comment at all. And for some tools (such as UploadWizard) there is no obvious place to leave comments, and opening Bugzilla is a new-tab + multi-step process away.
UploadWizard (like VisualEditor) uses what above. Maybe it needs an option to be offered more prominently under some conditions? This is probably the most viable option here, almost no technical effort and more value in output.
Tilman Bayer, 29/04/2014 21:58:
might be worth revisiting LimeSurvey, which appears to have undergone a complete rewrite since that installation was removed from WMF servers for security concerns around 2011.
+1. It will need to be done anyway, at some point, e.g. if a general editor survey is tried again.
multilingual support than other solutions [...] lack of integrated language support in Surveymonkey, or just because the focus was on per-project results anyway?
Agreed on all the rest but this point specifically. It seems surveymonkey is really out of question. However, how many languages does Qualtrics support? LimeSurvey says 50; it is translated on a public instance of GlotPress. GlotPress is from Automattic and is used to make some Wordpress locale, hence some translatewiki.net have experience with it. However I wasn't able to gather much information about it, I only know that it's yet another web tool for .po format; maybe Stu can put us in contact with someone with more insight (especially on how much it's used and how prioritary for Automattic)?
Nemo