[WikiEN-l] Usability Study Results (Sneak Preview)

FT2 ft2.wiki at gmail.com
Fri Apr 24 12:25:15 UTC 2009


Pasted a reply in the "reply" box - havent saved the text (oops!), hope it's
saved on the system somewhere!

FT2

On Fri, Apr 24, 2009 at 2:09 AM, Parul Vora <pvora at wikimedia.org> wrote:

> Hi all!
>
> The Wikipedia Usability Initiative conducted a user research study with
> SF based Bolt Peters in late March to uncover barriers new editors face.
> We are in the process of completing a full report on our methodology,
> process and analysis, but wanted to share with you some of the major
> themes and findings in the meantime....
>
>
> Some quotes from our participants that illustrate these findings:
>
> “Usually it’s the most information in the easiest spot to access. It
> always looks very well put together….it boggles my mind how many people
> can contribute and it still looks like an encyclopedia.” – ‘Galen’
>
> “I like Wikipedia because it’s plain text and nothing flashes” – ‘Claudia’
>
> “Rather than making a mess, I’d rather take some time to figure out how
> to do it right."
> (later) "There sure is a lot of stuff to read.” – ‘Dan’
>
> “ [I felt] kind of stupid.” – ‘Galen’
>
> “It’d be nice to have a GUI, so you could see what you’re editing.
> You’ve made these changes and you’re looking at it, and you don’t know
> how it’s going to look on the page. It’s a little clumsy to see how it’s
> going to look.” – ‘Bryan’
>
> “[This is] where I’d give up.” – ‘Shaun’
>
>
> Check out the full post on the foundation blog:
> http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/
>
>
> We would love to hear any initial thoughts, opinions, and reactions. If
> you have any similar or dissimilar experiences - either personally or in
> your own work/research, we'd love to hear about that too!
>
>
> Always on your side,
> The Usability Team
>
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