[teampractices] Retrospectives: Getting deep and personal

[David Strine]

The book "Agile Retrospectives" by Esther Derby and Diana Larsen has a
section on managing group dynamics and a description of the "Mad, Sad,
Glad" format. I also found an online example here [1].

I've found that if you get a team to name emotions that occurred around the
mechanical/factual feedback you can get a glimpse into the interpersonal
issues. The emotional statements open the door for you to dig deeper ask
pointed questions.

[1]
https://www.retrium.com/resources/techniques/mad-sad-glad

On Thu, Sep 8, 2016 at 9:58 AM, Kevin Smith <ksmith at wikimedia.org> wrote:

> Hi all,
>
> I'm looking for advice about how to structure retrospectives to encourage
> more feedback about interpersonal issues. I believe the teams I work with
> feel the retros are a "safe space", but the vast majority of the issues
> that come up are mechanical, not personal.
>
> Of course, it's possible that there really aren't that many interpersonal
> issues on these teams. (They do seem to be more emotionally healthy and
> mature than many teams I have interacted with.) But I don't want to take
> any chances. And I don't have a ton of experience running retros, so I'm
> hoping those of you with more experience can provide some pointers.
>
> Thanks!
>
> Kevin Smith
> Agile Coach, Wikimedia Foundation
>
>
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