On Wed, Feb 20, 2013 at 9:59 AM, Sumana Harihareswara
<sumanah(a)wikimedia.org> wrote:
Brian, would you take a look at
https://www.mediawiki.org/wiki/How_to_report_a_bug and maybe update it
to clarify what sorts of information to try to hold on to for debugging
purposes?
What sort of debugging information is useful depends on the situation.
In most cases the type of information I mentioned would be overkill.
>
> A little gratitude to someone trying to help you fix a problem
> wouldn't go amiss...
We appreciate the bug report, we just can't do anything about it
without more information. To give a (not entirely fair) comparison,
imagine someone posted on your talk page that there was a spelling
error on Wikipedia. I assume you would respond to such a report with
"where?", it wouldn't be because you're ungrateful that you respond
like that, but simply that you cannot fix the issue without more
information (Wikipedia is a big place). The situation here is somewhat
similar. We're grateful for the report, but would need more
information before we can do anything about it.
--bawolff