Yann, an email was opened on otrs to deal with emails of requests from
non editors.
If I remember well, this address is info-fr(a)wikimedia.org
This is possibly the email address which should be better advertised on
the french speaking projects.
I recommand that any big projects with high spam amount and requests
from non registered people begin to think of using otrs and a special
information list as well.
Anthere
Yann Forget a écrit:
Hi,
Le Tuesday 22 February 2005 16:01, David Gerard a écrit :
Brion Vibber (brion(a)pobox.com) [050223 01:01]:
The lists are restricted to registered users only,
but we hold other
mails in the moderation queue rather than discarding them outright.
This means a lot of spam gets in the moderation queue, which nobody ever
sees except the list admins. I keep hearing a rumor that we've set up
SpamAssassin but I guess it hasn't really gotten done.
No, it was never done, inspite of several propositions to do so.
I offered several times to help setting this, and I do it again today.
There's a LOT of spam in the moderation queue,
but it does no harm sitting
there (unless the mail server is about to fall over with the weight of it).
The amount of spams has become so much that managing a list is now a burden.
So yes, it does harm, because it wastes my time as list administrator.
I am sure I am not alone in this case.
The main reason to check the queues at all is just
in case there's a
message from a human to allow through.
Every day, there are valuable mails from people who are not subscribers,
so the cleaning of spams has to be done daily.
For a basic spam filter, we don't even need to install Spamassassin.
Just filtering out non existing domains and virus will remove a lot of
unwanted traffic.
- d.
Regards,
Yann