[Wikitech-l] Production Excellence (December 2019)

Read on Phabricator at https://phabricator.wikimedia.org/phame/post/view/179 ------- How’d we do in our strive for operational excellence in November and December? Read on to find out! ## 📊 Month in numbers * 0 documented incidents in November, 5 incidents in December. [1] * 17 new Wikimedia-prod-error reports. [2] * 23 Wikimedia-prod-error reports closed. [3] * 190 currently open Wikimedia-prod-error reports in total. [4] November had zero reported incidents. Prior to this, the last month with no documented incidents was December 2017. To read about past incidents and unresolved actionables; check < https://wikitech.wikimedia.org/wiki/Incident_documentation#2019>gt;. Explore Wikimedia incident graphs (interactive) at < https://codepen.io/Krinkle/full/wbYMZK>gt;. ------- ## *️⃣ Many dots, do not a query make! David Causse investigated a flood of exceptions from SpecialSearch […]. Read the story at <https://phabricator.wikimedia.org/phame/post/view/179>. ------- ## 📉 Outstanding reports Take a look at the workboard and look for tasks that might need your help. The workboard lists error reports, grouped by the month in which they were first observed. → https://phabricator.wikimedia.org/tag/wikimedia-production-error/ Breakdown of recent months (past two weeks not included): * March: 3 of 10 reports left. (unchanged). ⚠️ * April: Three reports closed, 6 of 14 left. * May: (All clear!) * June: Three reports closed. 6 of 11 left (unchanged). ⚠️ * July: One report closed, 12 of 18 left. * August: Two reports closed, 4 of 14 left. * September: One report closed, with 9 of 12 left. * October: Four reports closed, 8 of 12 left. * November: 5 new reports survived the month of November. * December: 9 new reports survived the month of December. ------- # 🎉 Thanks! Thank you to everyone who helped by reporting, investigating, or resolving problems in Wikimedia production. Until next time, – Timo Tijhof ------- Footnotes: [1] Incidents. – https://wikitech.wikimedia.org/wiki/Incident_documentation#2019 [2] Tasks created. – https://phabricator.wikimedia.org/maniphest/query/AFDaPqjd5PTe/#R [3] Tasks closed. – https://phabricator.wikimedia.org/maniphest/query/YkIxmhRvEZ8R/#R [4] Open tasks. – https://phabricator.wikimedia.org/maniphest/query/47MGY8BUDvRD/#R