On 2023-03-17 09:46, Derk-Jan Hartman wrote:
The
engineering managers at WMF; That's what they're hired to do! They
develop and manage available resources to reduce meta-toil and enable
minions to spend more time working on stuff. :)
Except the engineering managers only cover a minute !!! part of all the
tickets. There are like 15 teams, that collectively use about 15 planning
'project' and about 50 or so project tags of stuff they actually 'sort
of'
monitor. Yet there are hundreds of projects that tickets reside in.
Please remember that WMF doesn't even come close to managing all tickets.
Decisions should not be made from a sole WMF perspective.
Perhaps we should drop the priority field completely and instead use labels
like: WMF-Priority-1 through 5
I think that gives a much better perspective, more flexibility, allows WMF
to use their own priority definitions without conflicting with WMDE,
volunteer projects, unmaintained projects, bluespice etc and create the
required separation from the consumers filing the tickets.
You're right, and thanks for reminding me that the stakeholders are
broader than WMF. I really like your proposal but, of course, people
more important than me would have to decide on that.
WMF has a
reputation for chaotic management, and this is a small step
toward correcting this.
I don't think that has much to do with the priority field at ALL and is way
more foundational. pun intended.
You're right in that it's more foundational but I do think that this
more generalized approach would benefit all, not just WMF.