[Wikimedia-l] [Wikimediaindia-l] Request for Transparency Regarding WMF Staff in India

15 Jun 2023

Dear Jayantilal,

The organizers of WikiConference India have already shared
<https://meta.wikimedia.org/wiki/WikiConference_India_2023/Discussions_and_Feedback>
more details about the event including staff engagement. Others invited you
<https://lists.wikimedia.org/hyperkitty/list/wikimediaindia-l@lists.wikimedia.org/message/NFZWXYLNF74FOEL2YIELHD4QKZDPU3J6/>
to follow up on the talk page.

CIS also responded to your question
<https://lists.wikimedia.org/hyperkitty/list/wikimediaindia-l@lists.wikimedia.org/message/BH2BUNYSV7BCNJFNMUW3MFTDGQKDEW3W/>
on the list. For your thoughts on their proposal, you can follow up on
the grant
page
<https://meta.wikimedia.org/wiki/Grants:Programs/Wikimedia_Community_Fund/Centre_for_Internet_and_Society%27s_annual_work_plan_for_2023-2024>.
Please note decisions about funding are made by the regional funding
committee
<https://meta.wikimedia.org/wiki/Grants:Regions/South_Asia#Regional_Committee>
of volunteers and not by Wikimedia Foundation staff.

For your questions about hiring practices, you can read more here
<https://diff.wikimedia.org/2023/05/03/building-a-global-staff-community-at-the-wikimedia-foundation/>.
If you have a question about existing projects, do feel free to contact
that project's leads.

Your latest question about scholarships combines affiliate staff and
contractors with Foundation staff and contractors. To clarify, staff and
contractors of the Foundation are not eligible for scholarships based on
their paid work.

Often though, staff and contractors of the Foundation come from the
community itself and actively contribute to community initiatives as
volunteers, and represent that work during different conferences.

Best regards,

*Belinda Mbambo*
Senior Manager: Global Movement Communications
Wikimedia Foundation <https://wikimediafoundation.org/>

---------- Forwarded message ---------
From: Jayantilal Kothari &lt;jayantilalkkd(a)gmail.com&gt;
Date: Tue, Jun 13, 2023 at 3:58 PM
Subject: [Wikimediaindia-l] Request for Transparency Regarding WMF Staff in
India

Dear Maryana Iskander and Wikimedia Foundation,

I hope I am not disturbing you or have asked you to be in some place which
I should not have. Please note that my concerns are only in good faith and
not anything more. Earlier also WMF staff have asked community members to
respond on the mailing list and I have not done anything new. Why can't you
reply ? If you cannot reply then why you cannot atleast acknowledge.

Staff continues to take over community work. Some staff are on scholarship
to the Education Conference in Europe as volunteers, some for Wiki Loves
Monuments Team discussion, some CIS staff in Universal Code Committee etc.
Everything cannot be like they are doing in their individual capacity.
Please note WMF contractors also take salaries which are higher than the
average Indian salary. It is high time that a policy needs to come up on
this with community discussion. Many people have said the same on this
mailing list. Even if they are allowed, let there be a clear cut policy.
Everything cannot be done by saying what they are doing in their individual
capacity. If you cannot have volunteers who are only volunteers and not any
full time or contractor or with CIS then what is the point.

One more person who was a volunteer at Wiki Conference has now become CIS
staff. Job announcement came on 31st July 2022 and recruitment in May 2023.
So late but they do not care to reply back. I also wanted to ask them if
they will do hardware support in their grant but they did not reply. They
have a budget of 1 Crore, 75 Lakhs, 82 Thousand and 4 Hundred. This  is too
much. If they do not want to give hardware then they should atleast talk to
the community and share a plan.
I will repeat from what I had said before, "This message is a reminder
about the necessity of listening when the community needs to be heard, not
just when it's convenient. It's a plea for transparency and
accountability—cornerstones of our community and the Wikimedia movement.”

On Thu, 18 May 2023 at 2:51 AM, effe iets anders &lt;effeietsanders(a)gmail.com&gt;
wrote:

...
  Hi Jayantilal,

 as I'm reading this, mostly as an outsider from a different community who
 has great appreciation for everything that has been accomplished in various
 communities in India, I can feel the tension. This is unfortunately nothing
 new, and it's an ongoing balance that has to be struck between helping out
 as a staff member on one hand, and not undercutting the community to
 organize itself on the other. This is a challenge, even with the best of
 intentions. This only gets harder when there is a (real or perceived)
 struggle for influence/power. I have come to understand that India is an
 even more complex situation, due to the influence of CIS.

 I noticed that the WCI organizers have put forward
 https://meta.wikimedia.org/wiki/WikiConference_India_2023/Discussions_and_F… in
 response to this thread. It might be beneficial for the conversation to try
 and follow up with this attempt to conversation, and see how far you get
 with regards to the transparency that you seek. If you can achieve this
 without the intervention of Maryana, this is probably more advantageous for
 everyone involved. That does not mean you have to agree with what is
 desirable, but at least you would be able to work from a common base of
 facts/information.

 If there are aspects on that page that are possibly misleading from your
 point of view, or simply information that is missing, you might be
 interested in bringing this up on the talkpage.

 Just a thought,

 Lodewijk

 On Wed, May 17, 2023 at 2:04 PM Jayantilal Kothari <
 jayantilalkkd(a)gmail.com&gt; wrote:

  Dear Maryana,

 Your Listening Tour has been a commendable initiative to understand the
 voice of the community. However, the essence of listening lies in its
 responsiveness.

 Over ten days ago, we raised concerns that unfortunately remain
 unaddressed. This isn't a single person sentiment but a collective voice
 from the Indian Wikimedia community, a voice that has grown stronger since
 the recent Wiki Conference India.

 We're concerned about the WMF India staff's involvement in community-led
 events, notably the Wiki Conference India. While their participation is
 welcome, there's a growing perception of encroachment on community-led
 initiatives. The community's autonomy is being compromised, and several
 experienced community members have voiced this concern on the public
 mailing list.

 Furthermore, we've observed that the WMF India Staff is assisting
 community members in crafting emails and guiding them on how to handle this
 mailing list situation. As a community, we believe in the ability of our
 members to speak for themselves. Currently, it appears that only those on
 the WMF payroll—either through grant salary/contract or through WMF-funded
 CIS salary—are speaking on behalf of Wiki Conference India, seemingly under
 the guidance of WMF Staff India. We urge WMF India Staff to step back and
 allow the community to voice their concerns independently. Check the Wiki
 Conference India Team on Meta. Most of them are drawing salaries from WMF
 or CIS or have been previous employees in the last 5 years. Very few are
 people who have always been volunteers. Many of them have also not written
 WMF against their name because they say they did this conference as
 volunteers. Was there no volunteer to come forward and organize? This means
 WMF staff have not been able to grow the community.

 We wish to understand the roles, responsibilities, and contributions of
 the WMF India staff who actively participated in the Wiki Conference India.
 Being paid by funds raised through volunteer-built platforms like
 Wikipedia, their active participation in community spaces calls for higher
 accountability.

 WMF has spent so much money on Strategy 2030 but the India Conference had
 no session on it why? India is not important or what?  Sunday there was a
 session on Strategy 2030 but it was removed without telling participants.
 Why?

 We would like to clarify that this is not a request for personal
 information—since the identities of these staff members are already
 publicly known—but a call for professional transparency, as we seek to
 understand their specific roles and contributions. If these staff members
 were comfortable taking to the stage and receiving credit at the
 conference, they should be equally comfortable sharing the scope and impact
 of their work with the community that they serve. Their willingness to be
 in the public eye during the conference should extend to their professional
 commitments and achievements. We're keen to know about the partnerships
 they've formed over the past few years that have benefited Indian
 communities, the initiatives the communications team has launched beyond
 financial incentives for Instagram users, the community projects undertaken
 by other staff members, negative response on fundraising and the hiring
 practices aimed at empowering local user groups.

 Considering the nature of these questions, we're interested in
 understanding your strategy for obtaining an unbiased picture of the
 situation. If the primary sources of feedback are the WMF India staff or
 their superiors, it might be influenced by the very concern we raise.

 This message is a reminder about the necessity of listening when the
 community needs to be heard, not just when it's convenient. It's a plea for
 transparency and accountability—cornerstones of our community and the
 Wikimedia movement.

 We understand that you might be busy, but we would appreciate at least an
 acknowledgment of this email, assuring us that our concerns have been heard
 and will be addressed.

 We look forward to your acknowledgment and response.

 On Sun, 14 May 2023 at 3:52 AM, Shyamal Bagchi &lt;discard.media3(a)gmail.com&gt;
 wrote:

  My emails are also being censored.
 Why is this happening and who is doing it ?

 On Tue, 9 May 2023 at 00:51, Wiki Prasad &lt;wiki_prasad(a)mail.com&gt; wrote:

  i say same thing, my email not posted. it is
censored.

 *Sent:* Monday, May 08, 2023 at 4:48 AM
 *From:* "Jayantilal Kothari" &lt;jayantilalkkd(a)gmail.com&gt;
 *To:* "Wikimedia India Community list" <
 wikimediaindia-l(a)lists.wikimedia.org&gt;gt;, miskander(a)wikimedia.org
 *Subject:* [Wikimediaindia-l] Request for Transparency Regarding WMF
 Staff in India
 Hello WCI 2023 Organizing team,

 First of all, thank you for hosting the event. I appreciate your
 willingness to engage in discussions and provide clarifications on concerns
 related to the conference. However, I would like to remind you that this
 email thread is specifically addressed to the Wikimedia Foundation and
 Maryana Iskander.

 I am curious if the Maryana/WMF has requested your team or given
 authorization for you to justify or defend their actions in this matter. As
 this thread focuses on WMF's actions and decisions in relation to the
 Indian community, it is crucial to maintain separate discussions for
 separate issues to ensure productive and organized conversations. I kindly
 request that you start a separate email thread or Meta-Wiki discussion for
 addressing concerns related to the conference itself.

 Let's give the WMF the opportunity to address the concerns raised here
 directly. Thank you for your understanding, and once again, congratulations
 on organizing a successful event.

 On Sun, 7 May 2023 at 10:59 PM, Andreas Kolbe &lt;jayen466(a)gmail.com&gt;
 wrote:

> Dear Bodhisattwa,
>
> Thank you for your reply.
>
> While Wiki[p/m]edia started out as a pure volunteer project, it has
> long occupied a sometimes uneasy position between some of the biggest and
> most valuable companies on earth, who use our free content to make money,
> and volunteers working for love. This makes culture clashes of some sort or
> another inevitable. I don't have a solution.
>
> I also suspect that you have a point with the "white guilt". What this
> means, of course, is that people are still not "seen".
>
> If you ever feel like writing an op-ed or report about these matters
> for the Wikipedia Signpost
> <https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost>, please
> feel free to send me a mail or just drop into our Newsroom
> <https://en.wikipedia.org/wiki/Wikipedia_talk:Wikipedia_Signpost/Newsroom>.
> The Signpost hardly ever has content about India, let alone content written
> by Indian contributors. (The issue due to be published in a few hours' time
> is a rare exception.) It would be great to see that change.
>
> Best,
> Andreas
> (User:Jayen466)
>
> On Thu, May 4, 2023 at 6:55 PM Bodhisattwa <
> bodhisattwa.rgkmc(a)gmail.com&gt; wrote:
>
>> Hi Andreas,
>>
>> There is no denial that money is needed in our region to run programs
>> but there should always be a critical debate, if we are asking too much
>> amount and for the right cause. I can't talk about others but I come from a
>> cross-border language community which has always shown high regards to the
>> value of donation money and expressed concerns in the past, whenever it has
>> felt that money asked in a grant proposal is out of proportionate. So,
>> whenever a grant proposal comes from my language community or from the two
>> affiliates of the region, we brainstorm for days, if not months, to
>> understand if there remains any small chance to waste the valuable
>> resources which are to be entrusted upon us. For example, questions
>> naturally arises in our community that if we really need to or have the
>> luxury to spend this huge amount of around 10 million INR just for a 3-days
>> conference to meet and greet each other after a long time or could that
>> amount of money be invested on local affiliates and communities so that
>> they can sustain themselves and provide quality output for the next decade.
>> There has always been this debate and the people who talked about the
>> second option are quietly moving away from the movement as they were not
>> heard properly or were targeted for their critical analysis. We strongly
>> feel that throwing unnecessary amount of money to whatever proposal comes
>> over from the region is detrimental to the community dynamics as these
>> money spoils people in the communities, brings more mistrusts and
>> corruption and changes the motivation to contribute to the open knowledge
>> movement. Also, huge amount of money does not necessarily translate to
>> delivery of high quality output all the time, good results can come from
>> limited resources too, even with zero budget, if they are planned properly;
>> there are numerous success stories in our movement of those, which are
>> rarely acknowledged or celebrated.
>>
>> What we feel that there might be some 'white guilt' working in the
>> background to reverse colonial sins from the past in the regions which
>> might drive people from the west to approve more money in Africa and Asia
>> without consideration of local inputs. Any voices against these western
>> perspectives to flood local communities with huge amount of unnecessary
>> money are marked as counter-productive, ignored, silenced and bypassed with
>> different regulatory measures imposed upon the community until people stop
>> criticising and get fed up of being ignored. For example, personally, I
>> have developed apathy nowadays regarding whatever is happening around grant
>> process western to our state border of West Bengal until they directly
>> affects us and prefer to remain silent during their community review
>> process.
>>
>> By the way, I have no objection hiring WMF staffs from the region. In
>> fact, a number of staffs and contractors from the region are and were
>> highly respected for their support and understanding of the local
>> communities. But all are not beds of roses. There are multiple evidences of
>> opacities, ignorance, agenda pushing, bossing around, corporate mentality,
>> hijacking of community plans and projects etc. among staffs, which builds
>> walls of mistrusts separating them with the volunteers rather than breaking
>> them. I can't disagree to what Jayantilal implied in his statement. So, to
>> me, staffs are always welcome, but if they have no intention to listen and
>> support for community needs, then we frankly don't need them around our
>> communities to push their own agenda, we can manage ourselves.
>>
>> Regards,
>> Bodhisattwa
>>
>>
>>
>> On Thu, May 4, 2023, 18:30 Andreas Kolbe &lt;jayen466(a)gmail.com&gt; wrote:
>>
>>> Hi Bodhisattwa and all,
>>>
>>> You raise an interesting point – that the influx of money appears to
>>> have a demotivating effect on Indian volunteers. This has also come up in
>>> discussion elsewhere.
>>>
>>> Now I have been one of those who have urged the WMF to spend more
>>> money in India. I have always felt that actual spending on the ground has
>>> not matched the Foundation's fundraising messages about how money is
>>> urgently needed to build capacity in Indian and African languages. And I
>>> have argued that hiring staff in India, e.g., makes more sense than hiring
>>> staff in the US, where salary expectations may run to hundreds of thousands
>>> of dollars per year.
>>>
>>> How would you resolve these competing considerations?
>>>
>>> Regards,
>>> Andreas (Jayen466)
>>>
>>> On Thu, May 4, 2023 at 3:21 AM Bodhisattwa <
>>> bodhisattwa.rgkmc(a)gmail.com&gt; wrote:
>>>
>>>> Hi,
>>>>
>>>> Coincidentally, just yesterday afternoon, when we were having a
>>>> meeting in Kolkata with volunteers from West Bengal and Bangladesh,
these
>>>> concerns came up among other things. We were wondering about the visible
>>>> impact of the increasing number of WMF staffs in India to improve our
>>>> editing and reading experiences, significant partnership development or
>>>> strengthening the communities in the last few years and if they have any
>>>> impact at all in our language community to make our life easier as
>>>> volunteers.
>>>>
>>>> Anyway, if the volunteer communities or team of organizers are not
>>>> strong and vigilant enough, there is always a chance to get something
>>>> hijacked by staffs. This is not new; it has happened before a number of
>>>> times and it will happen a lot more in the future. This could not be
>>>> avoided as I feel the spirit of volunteerism in the Indian communities
is
>>>> much much weaker than the past and dying, if not already dead in some of
>>>> the cases. In the last few years, I have seen long term trusted
community
>>>> members from all over the country leave the movement frustrated, heart
>>>> broken and exhausted, including from my language community. Increasing
flow
>>>> of unnecessary money are rapidly changing the motivation of volunteers
with
>>>> a strange notion prevailing nowadays that money is the solution of all
>>>> problems in the region. Community oversight and long discussions on meta
>>>> talk pages about any huge amount of grant proposals are now a thing of
the
>>>> past. But who cares?
>>>>
>>>> Unlike the previous wiki conferences, the wider Indian community
>>>> did not get the invitation and space to actively take part in the
decision
>>>> making process from the very start of planning this conference which led
to
>>>> giving room to WMF staffs, who took over. Without community vigilance, a
3
>>>> days conference asked and spent 3 times more donation money than the
last
>>>> one and has set up precedences of many unwanted things which would
burden
>>>> future community programs and events in India. It's not at all
surprising
>>>> that even though no one was stopped, but a very few number of volunteers
>>>> from my language community actually applied and participated in the
>>>> conference, even being one of the most active community in the region.
>>>>
>>>> Regards,
>>>> Bodhisattwa
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, May 4, 2023, 00:53 Subhashish &lt;psubhashish(a)gmail.com&gt;
>>>> wrote:
>>>>
>>>>> I find this email better worded than the other one in this list a
>>>>> few days back which was also about different issues.
>>>>>
>>>>> Some of these issues, though I'm not personally aware of,
>>>>> certainly need to be addressed by WMF.
>>>>>
>>>>> Thank you for upholding the importance of the community by saying
>>>>> -- "I am okay with WMF staff being paid, but it should not
undermine unpaid
>>>>> volunteers and the movement's ethos." Can't agree more.
>>>>>
>>>>> While I see public listing of WMF staff and contractors both
>>>>> on-wiki [1] and the Foundation's official site, WMF staff in
India might
>>>>> mean staff and contractors who are hired both for long-term and
short-term
>>>>> and part-time roles. It could also mean those who play global roles
(say,
>>>>> engineering staffers) but reside in India and don't necessarily
interface
>>>>> only with the India-based community. Their participation in a
national
>>>>> level event could be an one-off thing.
>>>>>
>>>>> But those nuances apart, the volunteer and staff dynamics
>>>>> certainly is a topic worth discussing.
>>>>>
>>>>> A worse social phenomenon in India is a foreigner being treated
>>>>> with more dignity than a local. The intersectionality of caste,
gender,
>>>>> fluency in English, intergenerational privilege and many other
social
>>>>> factors play a role. I still think this is not a standalone issue
and
>>>>> should be discussed (and investigated if needed) keeping in mind the
>>>>> intersectionality.
>>>>>
>>>>> 1.
>>>>> https://meta.wikimedia.org/wiki/Category:Wikimedia_Foundation_staff
>>>>>
>>>>> Subha
>>>>>
>>>>> On Wed, May 3, 2023, 11:09 PM Jayantilal Kothari <
>>>>> jayantilalkkd(a)gmail.com&gt; wrote:
>>>>>
>>>>>> Dear Maryana Iskander and Wikimedia Foundation,
>>>>>>
>>>>>> I hope this email finds you well. I am writing to request more
>>>>>> transparency about the roles and responsibilities of WMF staff in
India. I
>>>>>> am assuming good faith and believe that any issues arising are
>>>>>> unintentional; however, these occurrences seem to be negatively
impacting
>>>>>> the overall movement.
>>>>>>
>>>>>> It has come to my attention that WMF allocates a relatively
small
>>>>>> amount of funds to the Indian community. This implies that a
significant
>>>>>> portion of donor money is spent on staff, making it crucial to
ensure that
>>>>>> donors and the Wiki community are aware of how the funds are
being utilized
>>>>>> and the impact generated.
>>>>>>
>>>>>> Firstly, I have noticed that WMF hires non-community staff
>>>>>> members who may be initially unfamiliar with the Wikimedia
community and
>>>>>> movement in general. This is not an issue as long as newly
recruited staff
>>>>>> members are willing to work collaboratively with the community,
rather than
>>>>>> competing with them. Unfortunately, there have been instances
where this
>>>>>> has not been the case, such as WMF India staff paying Instagram
users
>>>>>> without consulting the community, and the recent WikiConference
India,
>>>>>> where WMF staff overshadowed volunteer committees and took over
volunteer
>>>>>> roles during conference planning.
>>>>>>
>>>>>> Initially, I thought that privacy concerns might be the reason
>>>>>> behind the lack of transparency. However, during the recent
conference, I
>>>>>> observed that such staff members were comfortable being on stage
and being
>>>>>> identified as WMF Staff amongst friends from the industry whom
they invited
>>>>>> to the conference. It appears that more people from the industry
are aware
>>>>>> of WMF India staff's existence than the community itself.
Some staff
>>>>>> members were keen to take credit for the entire movement and
even
>>>>>> conference planning in front of the volunteer community and
friends from
>>>>>> the industry. It might help and advance the careers of WMF India
staff by
>>>>>> showcasing WikiConference India on their resumes, but the main
purpose of
>>>>>> such community events is to give a chance to community leadership
and to
>>>>>> celebrate unpaid community members. I am okay with WMF staff
being paid,
>>>>>> but it should not undermine unpaid volunteers and the
movement's ethos.
>>>>>>
>>>>>> The Wiki community looks up to WMF staff for support, but now
>>>>>> there is a fear that WMF staff may hijack community programs and
stages,
>>>>>> with WikiConference India being a recent example.
>>>>>>
>>>>>> There seems to be a lot of mystery surrounding the roles and
>>>>>> responsibilities of WMF India staff members and their
interactions with
>>>>>> volunteer communities. The Wiki community is dedicated to the
mission and
>>>>>> will continue to thrive even without WMF staff. I believe it is
crucial for
>>>>>> WMF to publicly share the roles, responsibilities, and outcomes
of the WMF
>>>>>> India staff over the last few years. This transparency will
enable
>>>>>> community members and donors to appreciate the efforts of WMF
India staff,
>>>>>> as currently, the impact of their work remains unknown.
>>>>>>
>>>>>> I kindly request that WMF provides a list of all WMF India staff
>>>>>> members and their achievements, so we can celebrate their
accomplishments
>>>>>> and collaborate with them more effectively.
>>>>>>
>>>>>> Looking forward to your response.
>>>>>>
>>>>>> With Regards,
>>>>>> Jayantilal
>>>>>> --
>>>>>> Regards,
>>>>>>
>>>>>> Jayantilal
>>>>>>
>>>>>> Sent from my iPhone
>>>>>> _______________________________________________
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>>>>>
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 --
 Regards,

 Jayantilal

 Sent from my iPhone
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 --
 Regards,

 Jayantilal

 Sent from my iPhone
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--
Regards,

Jayantilal

Sent from my iPhone

*Belinda Mbambo*
Senior Manager: Global Movement Communications
Wikimedia Foundation <https://wikimediafoundation.org/>

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[Wikimedia-l] [Wikimediaindia-l] Request for Transparency Regarding WMF Staff in India