[Wikimedia-l] Puzzles & Priorities Follow-Up and News from the Wikimedia Foundation

Dear all, Four months ago today, I introduced myself as the incoming CEO of the Wikimedia Foundation [1]. Two weeks following my first letter to you below, I launched a two-month listening tour. I spent this time doing three things: (1) talking with people – I spoke with 275 people from 55 countries; (2) joining community events – I participated virtually in 17 community-organised events around the world that gathered over 750 volunteers; and (3) meeting with staff teams across the Wikimedia Foundation. A summary is available on Meta [2]. I engaged on and off-wiki with people who reached out directly. I also asked to speak to those who may not usually have the loudest voices. I posed questions about our vision, mission, impact, strategy and how we relate to the rest of the world. I asked what we know from evidence, research and data – not only our own opinions. I tried to deeply understand our current ways of working, how they have been shaped by the past, and what they may mean for the future. And I delighted in listening to stories about what motivates people at a personal level to contribute to their projects and communities. Several hundred conversations later, I want to share with you the five “puzzles” [3] that will shape my incoming priorities for the first six months. The quotes I’ve included to describe each puzzle come from these conversations. I certainly haven’t learned everything or spoken yet to everyone. But I have chosen to describe what I heard so far as “puzzles” because they will require collective ingenuity and shared problem-solving if we are to achieve ambitious aspirations and tackle complex challenges. Thank you to everyone who made the time to speak with me. While the ‘tour’ may be done, my listening and learning continues. Look out for more information from me in the coming weeks about how you can help us shape the Foundation and movement’s future. Thank you, Maryana [1] https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard/14_S… [2] https://w.wiki/4gH$ [3] https://w.wiki/4gHz On Tue, Sep 14, 2021 at 8:35 AM Maryana Iskander <miskander(a)wikimedia.org> wrote: > Dear All, > > Thank you for this opportunity to introduce myself to you. > > When I read the job position [1] for the next leader of Wikimedia > Foundation, I noticed that it opened with a seemingly simple statement: > “Knowledge belongs to all of us.” Does it, really? It’s a striking > statement. In an increasingly unequal and polarizing world, one in which > almost nothing belongs to all of us, the idea that knowledge *must *belong > to all is enough to capture anyone’s attention and imagination – certainly > mine. > > My story is shaped by a twin belief that knowledge can also set us free. > Shortly after I was born in Cairo, Egypt, my parents left for the United > States. During my time at university, graduate school, and law school, I > was consistently pulled towards some of society’s toughest issues – women’s > rights, civil rights, and the rights of prisoners. I was equally pulled by > the need to be effective in making change – seeking out leadership > positions and raising my hand and voice to change the institutions of > power, not just protest against them. I learned that the opportunity to > make meaningful impact often sits ‘in-between’ traditional spheres: > in-between research and teaching at Rice University, in-between healthcare > delivery and advocacy at Planned Parenthood, and in-between government and > the private sector at Harambee Youth Employment Accelerator. My time at all > of these organisations required listening to and learning from many diverse > stakeholders – including volunteers – and using my position of leadership > to champion often unheard voices. > > > > In 2012, I followed my heart to South Africa and its very complicated > society – a legacy of apartheid perpetuating deep inequality despite the > resilience of communities full of potential and hope, and a country with > one of the highest youth unemployment rates in the world. A new > organisation had just been formed with a big vision to close this > opportunity gap. I signed up, first as an unpaid volunteer, and then for > many years as the CEO. My job has been to cultivate a common space of trust > for the collective assets of the society – from government, the private > sector, civil society, and millions of young people – to work in a > coalition to tackle one of the most daunting challenges of our time. To do > this, we relied on an inclusive, multi-channel platform that leverages all > forms of technology as a way to serve communities still riddled by a basic > lack of access. Our successes came from the power of connection, > partnership, and a collective belief that young people are the solution, > not the problem. As I began my tenth year, I felt it was time to make space > for new leaders. > > > > Why am I joining the Wikimedia Foundation at this moment? There are many > reasons: (1) this collective of projects is growing what is perhaps the > most important commons infrastructure of our modern world. I am excited to > add my time and talents to this vision. What will it take to create – not > just imagine – a world in which every single human being can freely share > in the sum of all knowledge? (2) I have experienced first-hand that > distributed leadership models can usually achieve more than any group of > people can do on their own. I am eager to support processes that will make > this even more true for our movement; and (3) I am drawn to working with > people of integrity and commitment, who also appreciate humor and joy. I > can already see that I will meet new colleagues like this from all over the > world. > > > > My former colleagues will say that I believe progress is enabled by > culture: one that is founded on accountability, diversity and inclusion in > all its forms, and a way of working led by values. It has informed an > organisational humility in working with others and a relentless focus on > getting things done the right way – while doing the right thing. > > > > During the recruitment process, I met with a leading academic in the > United States named Rebecca. She told me a story of her primary school > teacher asking the students to raise their hands if they did not have an > encyclopedia at home. She was one of those students, and it made her feel, > for the first time, that maybe she didn’t have equal access to the > resources needed for her education. The work of this collective community, > should we achieve our vision, will make it unnecessary for a teacher to > ever ask that question again. I then returned to South Africa and spoke to > another Rebecca. This young woman grew up in a rural area where it was a > struggle to afford text messaging, never mind any meaningful access to the > digital world. She, too, did not have equal access to the resources she > needed. Despite their starkly different circumstances, I believe that each > Rebecca can find her own point of entry into our vision and impact as we > look ahead to 2030. > > *What have been my prior experiences with the wikiverse?* > > I have had two past interactions with the people behind Wikipedia, in > addition to being a reader and admirer. > > > > First, I attended a conference in 2019 where I met a volunteer editor on > English Wikipedia. The next year, he reached out to me to say that > Wikipedia was looking to increase its articles about notable women, and he > would write an article about me [2] in line with Wikipedia’s editing > values. He eventually did this with the help of another editor from “Women > in Red.” > > > > Second, on World Teachers Day in October 2019, my current organisation, > Harambee Youth Employment Accelerator, participated in an AfroCuration > event hosted by WikiAfrica Education. It was aimed at generating new > historical content on Wikipedia related to the themes of democracy, > freedom, and constitution-making. The goal was to support students and > teachers to create articles in indigenous languages about individuals who > contributed to South Africa’s remarkable Constitution. > > > > I look forward to beginning my own editing and volunteer journey as well > as my professional path in the movement. > > *What are three things I want to learn from you?* > > My first job is to listen and seek to understand. > > Even before I officially join the Wikimedia Foundation in January 2022, I > would like to hear from anyone who is interested in sharing directly with > me. Later this month, I will send more information about a focused > ‘listening tour’ that will take place ahead of my formal start date. It > will consist of online and offline engagements across Wiki communities, as > well as with Foundation staff and other stakeholders. > > I know that we are many communities with many different opinions. I will > of course first ask you what you think: about our vision, mission, impact, > strategy, how we relate to the rest of the world, as well as our current > and future ways of working and achieving our aspirations. > > But I will also ask you to help me learn what you know from data, even if > it differs from what you think. I am curious about the spaces ‘in between’ > opinion and evidence – as messy or imperfect as they may be. > > And finally, I want to learn what motivates you at a personal level to > contribute to your projects and participate in your communities. > > Thank you for taking the time to read my message. I look forward to > hearing from you. > > Maryana > > P.S. If you would like to read a translation of this email or can help to > translate my email into other languages, please visit Meta [3] > > > ------------------------------ > > [1] > https://wikimediafoundation.org/about/jobs/our-2021-ceo-and-executive-direc… > > [2] https://en.wikipedia.org/wiki/Maryana_Iskander > > [3] > https://meta.wikimedia.org/wiki/Wikimedia_Foundation_Board_noticeboard/14_S… > > >