Ilya N. wrote:
On 3/12/06, Anthere <Anthere9(a)yahoo.com> wrote:
1 phone call is from someone who perfectly understood she is at the
encyclopedia office, and want to know more about
the cancer her sister
in law just died from. Usually, the call is during the night; this is
when people are scared by the dark and think of life and death.
TODO: Explain to them that all the information we have is already on
the encyclopedia?
A person who makes that kind of call is looking for a response with more
human sensitivity than a computer.
Ec