On 1/28/06, Matt Brown <morven(a)gmail.com> wrote:
The alienating newcomers part is what particularly
concerns me. I
think those on the 'front lines' of fighting vandalism and spam get
very rapidly jaded and cynical, and start assuming bad faith
automatically.
No. They stop assuming anything. Assuming bad faith will mean you make
mistakes as will assuming good faith. The the shear number of
descissions the people on the front line have to make means that it is
ilogical to do anything that will increase the number of mistakes you
make.
--
geni