Speaking personally, whenever I am asked what my gender is, I say "do not
want to answer"; if that isn't an option, I have refused to join sites
before. As often as not, that information is used to categorize and
ghetto-ize people. I'm gobsmacked that you've found most people post their
gender on their userpages; I've never found that to be the case, and
looking at 25 or so userpages on my personal watchlist revealed only one
editor who included herself in a "gender" category; the rest (mostly male)
editors didn't come close. Are you sure that you're not perceiving that
information to be there because you know the gender of the editor?
I know what it's like to have my inbox flooded with requests for assistance
in relation to dispute resolution - just for oversight requests I get an
average of 8 emails a day, when I was on arbcom it was over 100/day to
various lists for various purposes. (Yes, it's one of the reasons that
people burn out.)
I also have a real problem with the idea of anonymous reporting and even
more so anonymous "assessment" of disputes. As an administrator, I'd have
really grave concerns about people gaming the system - it happens
constantly - and with only about 10% of administrators (that is, around
80-100) routinely having anything to do with dispute resolution, it would
take nothing to overwhelm them and burn them out.
It seems to me that there's this very mistaken impression amongst many on
this list that administrators on Wikipedia are somehow equivalent to
moderators on other webistes. In reality, very very few administrators
become admins in relation to dispute resolution. Most are looking at "mop
work" - deletions, vandal blocking, page protections and the like. Most
admins who are involved in dispute resolution were involved in it before
they became administrators. That's because Wikipedia is not primarily a
social site, it is an encyclopedia.
I will speak personally for a minute here. I have seen almost no
correlation at all between blocking people and changing behaviour; unless
someone's kicked out entirely and permanently, blocking tends to actually
escalate behaviour. A borderline first block without significant attempts
at discussion beforehand almost always leads to either (a) the person
leaving and never returning or (b) a disinhibition effect - since the
"incentive"of being a user in good standing has been removed by the
existence of the block log. Many of our most seriously problematic
sockpuppeting accounts are people who've been blocked for behavioural
reasons - and we waste a huge amount of time trying to keep them off the
site.
Risker/Anne
On 7 July 2014 03:20, Marie Earley <eiryel(a)hotmail.com> wrote:
Hi Risker / Anne,
In response to the points you raise:
* A panel suggests a group of people who discuss and decide things, it
wouldn't be that, it would be a pool of adjudicators.
* The home page shows 130,858 active editors, if 15% of those are female
then it means there must be 19,628 female editors to draw the 50% from.
* I don't participate in "dispute management", but then I have never been
asked to.
* More people might agree to take part in dispute management if they know
that their input will be kept anonymous.
* Administrators would do what they have always done.
Example of a possible way to approach potential adjudicators:
Those eligible (maybe they've been editing for more than a year and they
have an edit history of 1,000+ edits) are sent a private e-mail, this would
be a circular to all eligible editors. It would say something like:
"According to our records you have been with
us for more than [length of
time] and have contributed over [number of edits]. We
would therefore like
to invite you join our pool of adjudicators which we are currently in the
process of establishing. The purpose of adjudication would to consider
editors requests to block other editors ('cases'). We envisage adjudication
to be the first stage in managing cases with the second stage being handled
by administrators.
Your anonymity as an adjudicator would be
protected by us at all times,
in fact one of the conditions of being an adjudicator
would be that you
have no direct contact with those involved any of the cases which you are
asked to consider (although you may inform the Wikipedia community that you
are an adjudicator). If you wish to become an adjudicator please click on
the link and fill out the form. (The form would include equal opportunities
monitoring questions
http://www.equalityhumanrights.com/private-and-public-sector-guidance/emplo…
)."
Example case:
* Editor 'X' wants a block against editor 'Y'.
* Editor X submits a case for adjudication.
* Adjudicator 'A' requests a case, the case is randomly selected from
those pending by computer.
* Adjudicator A reads the details and decides whether X has a point, or
whether Y appears to have behaved reasonably (even if X didn't like it).
* Adjudicator A marks a one of two check boxes, "Pass to next stage? Yes
[box] No [box]" (perhaps other boxes like "I lack the technical knowledge
to adjudicate on this.") and a small comments form, maybe 1,000 characters.
* The same case goes to a few more adjudicators, 50% of whom are female.
* If enough rule that the case has merit then it goes forward and
administrators deal with it as they currently do (the idea is to weed out
groundless requests and save administrators and above time).
* Their would be a maximum number of cases that any single adjudicator
could rule on in a 24 or 48 hour period.
* From time to time there would be a general call, "we currently have a
backlog of cases".
I must confess, I had to logout of Wikipedia and remind myself about what
questions are asked when joining. I'm so used to filling in Equal
Opportunities Monitoring Forms for statistical purposes that I didn't
really think about not being able to just run the query. Having said that,
most user pages of active users that I've seen do appear to volunteer which
gender they are. It is probably possible to go back.
Marie
------------------------------
Date: Sun, 6 Jul 2014 13:45:34 -0400
From: risker.wp(a)gmail.com
To: gendergap(a)lists.wikimedia.org
Subject: Re: [Gendergap] Addressing incivility (was: men on lists)
A few points here:
- If less than 15% of editors identify as female, and the vast
majority of those do not regularly participate in "dispute management", how
are you going to establish a panel that is 50% women? This isn't a small
point - there are so few individuals generally speaking who regularly
participate in dispute management at all (I'd put the number on enwiki at
less than 150 total), and many of them are there because of the perceived
power gradient, not because they have a genuine interest in managing
disputes.
- What disputes, exactly, would the panel be analysing? I'm having a
hard time visualizing this. "User:XXXX made a sexist comment here (link)"?
- What would you expect administrators to do, exactly? They're
directly accountable for the use of their tools and have to be able to
personally justify any actions they take - and surprisingly, a huge
percentage of administrators (almost) never use the block button. (There's
a subset of admins who only use their tools to read deleted versions, and
another subset that only shows up once a year, makes a couple of edits so
they keep their tools, and disappears again.)
- How would you develop any statistics based on gender of editor, when
the overwhelming majority of editors do not identify their gender at all in
any consistent fashion? I've personally never added any gender categories
to my userpage, for example, and I have no intention of doing so now.
Some thoughts.
Risker/Anne
On 6 July 2014 04:51, Marie Earley <eiryel(a)hotmail.com> wrote:
I previously described my experience of being a member of Kevin Spacey's
Trigger Street Labs website
http://lists.wikimedia.org/pipermail/gendergap/2014-June/004388.html
I think part of my shock was based on being British, and how the
sink-or-swim attitude prevailed by those running and moderating. At least
at Wikipedia there is some notion of "We have a problem here, let's discuss
how best to fix it." The name of one forum at TS was "Free for all - enter
at your own risk" followed by a note that more members had been suspended
from that message board than from any of the others, and this is all they
have in the way of rules
http://labs.triggerstreet.com/labs/Help?faqCat=Message%20Board
Having said that, the one thing that I thought worked well was their Hall
of Justice. Members earn credits for their reviews (which are randomly
assigned by the 'assignment generator') they then spend them on the
website. An obvious way of earning a lot of credits is to make up a load of
generic comments like, "the characters in this screenplay are very
interesting", request another assignment, copy and paste, earn credit, and
repeat.
The HOJ exists for members who think the review that they received was
unfair. There is a criteria for the reviews including: not cutting and
pasting from other reviews, (if you think it has happened then you include
the ref. no. from the other review as evidence), reviews should be
constructive and non-abusive, a decent word length (I think the minimum was
100 words), there should also be evidence in the review which shows that
the reviewer definitely read / watched the submission.
If a member thinks they have been unfairly treated then they send a review
to the HOJ. Other members - let's call them arbitrators - with a high
enough participation level (like having 'enough' edits in your edit
history) can request a - randomly generated - docket, read the review, read
the details of the complaint e.g. ("I think this review is a cut & past of
ref. # 'x' ...."). The arbitrator who received the docket for review then
has a choice of Y/N check-boxes relating to the review critieria and a
comment form, for anything else that they might like to add.
The same docket goes to a number of different arbitrators in the same way.
(Note: there is a limit to how many dockets a member can request in 24
hrs.) If the majority think it should go further, it is passed on to the
jury.
Details about the jury from the website:
"The jury is a group of your peers made up
of seasoned members picked by
site staff. Although we cannot say what the criteria
is used to pick the
jury, logic dictates that they are active, positive, and objective members
of the community. They are asked not to reveal themselves or discuss their
status with anyone so they can vote without retribution."
(FAQs about the HOJ:
http://labs.triggerstreet.com/labs/Help?faqCat=Hall%20of%20Justice )
A Wikipedia variation on it might include:
* editors would need a certain number of edits before they are eligible to
become an arbitrator
* there would be a time-limit from the end of being blocked before being
eligible for 'arbitration duty'
* administrators / senior figures would be ineligible to be arbitrators
* 'cases' for arbitrators to consider would be assigned randomly by
computer
* it would be prohibited for an arbitrator to tell those involved in the
case that they have been allocated it
* 50% of those asked to consider a case would have to be female (other
quotas might be relevant for other demographics)
* there would be a limit to how many cases an arbitrator could ask for in
a certain time period (I actually envisage it being more like a cross
between jury service and those user talk page notices that there is a
discussion taking place somewhere
These might be more technically difficult:
* cases would only go to arbitrators whose edit history is generally in a
different subject area - so someone complaining about a dispute about a
particular scientific point would have their complaint go to an arbitrator
whose edit history is in, say, historical BLPs
* a limit to the number of times you could go through the arbitration
process with the same case
Cases would only go forward for administrators to get involved with if
enough arbitrators agreed that it merited being put forward.
On a slightly different note:
Everyone
seems to be mentioning the different ways in which the rules are
applied to male vs. female editors. Is it possible to run a query or get
hold of statistics for the average length of time female editors get
blocked for, versus how long male editors are blocked for? Perhaps a table
that takes account of the editors' participation levels prior to the block?
Marie
Date: Thu, 3 Jul 2014 21:23:18 -0400
From: carolmooredc(a)verizon.net
To: gendergap(a)lists.wikimedia.org
Subject: Re: [Gendergap] Addressing incivility (was: men on lists)
When I was a little girl in the 1950s and 60s we were told to be passive
and pray for what we wanted. Thank heavens self-actualization and womens
liberation came along and we discovered "well-behaved women seldom make
history." (Nicely covered at
https://en.wikipedia.org/wiki/Laurel_Thatcher_Ulrich )
If we want the guys to change we gotta keep busting their chops about
being civil, within the limits of civility of course. On a one on one
basis, day after day after day. And even though no matter how civil we
are, SOME of them still will think it is we who are being uncivil.
It's a dirty job, but it's gotta be done.
And the more guys who help promote civility and are willing to counter
the good-old-boy mentality, the better... :-)
On 7/3/2014 3:18 PM, Sydney Poore wrote:
There was an attempt to address the civility
problem on Wikipedia
English with a top down approach at the very start of Sue Gardner's
time at WMF. Sue, Jimmy Wales, myself, and a group of half dozen other
people talked about it in a closed group. It failed because a top down
approach is not effective on Wikipedia because policies can not be
enforced from the top. Policies need to be made that a large part of
the community agrees at proper and enforceable.
I would be willing to assist a group that wants to take another run at
it. But there are significant challenges with enforcing a civility
policy on a global community where cultural norms differ at great
deal. So, we need to be careful that an attempt to assist one group of
users does not make it harder for other groups of people who are also
under represented on Wikipedia English.
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