pine when you say "plenty' of people
what does that constitute? Does
anyone actually track how many needy people come into IRC - let alone those
who can't pass the threshold of typing into the chat box?
Data is a way to convince people of the need or demand and to spend time
investing in IRC. One reason why the Teahouse is so success is because
people do not have to leave the wiki to find help. That's one no no in
business...
I noticed that WMF staff are less interactive on this mailing list these
days, for months actually.
So who knows if anyone with "influence" is paying attention to this.
Sarah
On Aug 12, 2014 7:44 AM, "Emily Monroe" <emilymonroe03(a)gmail.com> wrote:
I often help out at en-help. Often, people who
are new at IRC need to
be told where to type. I would think this would qualify as "failing hard".
From,
Emily
On Tue, Aug 12, 2014 at 6:45 AM, Pine W <wiki.pine(a)gmail.com> wrote:
> That proposal could be considered in the long term, but right now we
> have plenty of people who seek and get help on IRC, and we can make
> incremental improvements to their experience faster than we can build a new
> tool from scratch. Few newbies fail hard at IRC. The basics are similar to
> texting and private instant messaging software. Let's improve the newbie
> user experience.
>
> Pine
> On Aug 11, 2014 1:48 PM, "Nathan" <nawrich(a)gmail.com> wrote:
>
>> Newbies are going to fail hard at IRC. Pretty much all of the
>> questions Seb
>> poses for a built-in newbie chat still exist with a built-in Freenode
>> interface, with the addition of a complicated and often difficult
>> (not to
>> mention culturally... unique) environment. Much better to think along
>> the
>> lines of the Teahouse, but live. You can jump into a chat queue, and
>> people
>> who want to help chat with you, and you can close the chat whenever
>> you
>> want, and you can't contact people outside of the queue using chat.
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