[Wikipedia-l] Fwd: RE: Abuse - Impersonation - dpotop1 (KMM34737469V27186L0KM)
Jacky PB
dpotop1 at yahoo.com
Wed Jul 26 19:36:48 UTC 2006
Hello everybody,
As you may remember, Mark Williamson pretended some
time ago I sent him an ethnic hate message. Given this
was a serious accusation, I forwarded the message to
the yahoo.com customer service, and I have just
received the following reply.
As you can see, the yahoo.com customer service does
certify the e-mail Mark posted here was forged.
Yours,
en:Dpotop
--- Yahoo! Mail <mail-abuse at cc.yahoo-inc.com> wrote:
> Date: Wed, 26 Jul 2006 08:24:14 -0700
> To: Jacky PB <dpotop1 at yahoo.com>
> Subject: RE: Abuse - Impersonation - dpotop1
> (KMM34737469V27186L0KM)
> From: Yahoo! Mail <mail-abuse at cc.yahoo-inc.com>
>
> Hello,
>
> Thank you for writing to Yahoo! Mail.
>
> We have investigated your report, and, based on the
> information you've
> given us, your account does not appear to have been
> accessed by the
> sender of this email.
>
> The sender seems to have forged your email address
> in the "reply-to"
> and/or the "from" field of the message they sent
> out. Please know that
> we are currently aware of this type of spam and are
> investigating it.
>
> Thank you again for contacting Yahoo! Customer Care.
>
> Regards,
>
> Mike
>
> Yahoo! Customer Care
> 24402472
>
>
>
> Original Message Follows:
> -------------------------
>
>
> Hello,
>
> I'm sorry to say, but your reply is completely
> unsatisfactory.
>
> The whole point in my complaint was that I knew I
> did
> not sent this message, and I needed you to certify
> this. Instead, you tell me that:
> "The situation you describe has been resolved".
>
> This sentence means strictly nothing by itself.
>
> Yours,
> Dpotop
>
>
> --- Yahoo! Mail <mail-abuse at cc.yahoo-inc.com> wrote:
>
> > Hello,
> >
> > Thank you for contacting Yahoo! Customer Care.
> >
> > The situation you describe has been resolved. We
> > apologize for any
> > inconvenience this issue may have caused you.
> > Please be assured that
> > we'll do our best to prevent such problems in the
> > future.
> >
> > If you continue to experience this problem, or if
> we
> > can be of
> > assistance in another matter, please let us know
> by
> > replying to this
> > email. If you can describe in as much detail the
> > problem you are
> > having, any steps you take leading up to it, how
> > frequently it occurs,
> > and the exact text of any error messages you
> > receive, it will help us to
> > provide a solution more quickly.
> >
> > Thank you again for contacting Yahoo! Customer
> Care.
> >
> > Regards,
> >
> > Alexander
> >
> > Yahoo! Customer Care
> > http://www.yahoo.com/
> >
> > 24402472
> >
> >
> >
> > Original Message Follows:
> > -------------------------
> >
> > >>REDFRMCON
> >
> > >>REDFRMADV
> >
> > >>REDFRMCON
> >
> > >>REDFRMADV
> >
> > >>REDFRMCON
> >
> > >>REDFRMADV
> >
> > >>REDFRMCON
> >
> >
> >
> > Hello,
> >
> > Could you tell me how much time the investigation
> > will
> > take? I really need to know whether the e-mail has
> > been sent from my account, or if it was simply
> > forged.
> >
> > Can you keep me informed of the steps you are
> going
> > to
> > take?
> >
> > The problem is that my reputation took a blow due
> to
> > the impersonating message, and I need to explain
> > what
> > happened (I need at least a confirmation of the
> fact
> > that the message did not originate from my
> account).
> >
> > Thank you,
> > Dumitru
> >
> >
> >
> >
> > --- Yahoo! Account Services
> > <account-security at cc.yahoo-inc.com> wrote:
> >
> > > Hello,
> > >
> > > Thank you for contacting Yahoo! Customer Care.
> > >
> > > I appreciate the opportunity to address your
> > report
> > > regarding Account
> > > Security. My goal is to provide you the best
> > service
> > > possible,
> > > especially when it comes to safeguarding your
> > > account. I've sent you
> > > this auto-generated response as confirmation
> that
> > my
> > > team has received
> > > your report and also to provide you with
> > information
> > > dealing with the
> > > most common Account Security questions.
> > >
> > > INVALID PASSWORD -
> > > If you are unable to login to your Yahoo!
> account
> > > due to an Invalid
> > > Password error please visit:
> > >
> > > http://help.yahoo.com/help/us/edit/edit-10.html
> > >
> > > REQUEST A NEW PASSWORD -
> > > If the above information did not assist you,
> > please
> > > attempt to request a
> > > new password. Remember that our team may not
> reset
> > > your password or
> > > remind you of your current password.
> > >
> > > 1) To request a new password visit:
> > >
> > > http://edit.yahoo.com/
> > >
> > > 2) Click the Password lookup link and follow the
> > > instructions to request
> > > a new password.
> > >
> > > If you have followed the directions above, and
> are
> > > still unable to
> > > obtain a new password for your account or feel
> > that
> > > your account may
> > > have been compromised, please reply to this
> email
> > > with the following
> > > information you supplied during your Yahoo!
> > > registration. Please know
> > > that we do have access to original account
> > > information and that we will
> > > be unable to provide login or other assistance
> > > without completely
> > > verifying your account.
> > >
> > > 1. Yahoo! ID (This is the single most important
> > > piece of information
> > > that allows us to access your account. Without
> the
> > > ID, we will be unable
> > > to assist you.)
> > >
> > > 2. Your name
> > >
> > > 3. Date of birth (mm-dd-yr)
> > >
> > > 4. Your alternate (non-Yahoo!) email address
> > >
> > > 5. Secret Question and Answer
> > >
> > > 6. Your city and state
> > >
> > > 7. ZIP Code or Postal code you entered during
> > > registration
> > >
> > > 8. Your country
> > >
> > >
> > > PROTECTING THE PRIVACY AND SECURITY OF YOUR
> > ACCOUNT
> > > -
> > > http://security.yahoo.com/
> > >
> > > COMPUTER VIRUSES -
> > > http://security.yahoo.com/malware.html
> > >
> > > GENERAL ACCOUNT SECURITY ISSUES -
> > >
> http://help.yahoo.com/help/us/security/index.html
> > >
> > > SPOOF INFORMATION
> > > If you received an email impersonating Yahoo!
> and
> > > would like to report
> > > it please forward the email to
> > > mail-spoof at cc.yahoo-inc.com. If you have
> > > already been tricked into giving your password,
> > > please visit
> > >
> >
>
http://add.yahoo.com/fast/help/us/security/cgi_feedback
> > > and supply as much detail as possible.
> > >
> > > For more information visit:
> > > http://security.yahoo.com/password_scams.html
> > >
> > > I hope this email has been of assistance to you.
> > If
> > > you have found that
> > > your Account Security issue was not addressed
> > within
> > > this message or if
> > > you are trying to reach another area of Yahoo!
> > > support, please reply to
> > > this email and include a brief description of
> the
> > > problem you are
> > > encountering. Im happy to assist you in any way
> I
> > > can or send your
> > > email to the appropriate support area.
> > >
> >
> === message truncated ===
>
>
> __________________________________________________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
>
>
__________________________________________________
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