[Wikimediaindia-l] SOS tech support request from mr-wiki, Unable to access mr wikipedia and mr wiktionary

Fri Feb 18 19:59:07 UTC 2011

Dear Wikipedians ,

There seems to be important  accessibility issue with Marathi Wikipedia and Marathi Wiktionary , Realy not aware how limited or widespread problem is .Initially thought the problem is limited to me only but there is one more complaint received. 

I am facing  problem since Yesterday evening , Problem is quite strange  irrespective of the browser ( and my all browsers are relatively updated) we just see Marathi Wikipedia/Wiktionary page just for a second and then it completely disappears only meta central notice remains visible "Wikipedia is sustained by people like you. Please donate today." We can see complete (HTML) source for the page from browser but cant see the the page.  

I am using Windows7 licensed copy with Windows Security essential Firewall which is well updated. Realy dont know if problem began since virus definitions of the firewall got updated but certainly I am not the only person to face the problem, atleast one more complaint has been received, we are not likely to get many complaints on mr-wiki since if people can not access at all then how would and where would they complain,

I could bypass the problem by deactivating Java from my browser,As a precaution we deactivated Marathi Transliteration feature from Marathi wikipedia but still problem is there. 

Activity of expert level users is as usual, bot activity level is also as usual but anonymous editing seems to have been ceased all the way 

I searched Meta but really dont know where to report this problem.

Any help please ?

Thanks and Warm regards

-Mahitgar fro Marathi WIkipedia  

--- On Fri, 18/2/11, Mahitgar from Marathi Wikipedia <mahitgar at yahoo.co.in> wrote:

> From: Mahitgar from Marathi Wikipedia <mahitgar at yahoo.co.in>
> Subject: Re: Fw: Unable to access mr wikipedia and mr wiktionary
> To: "Abhay Natu" <anatu at yahoo.com>
> Cc: "PRATIK DIXIT" <ppdixit at gmail.com>
> Date: Friday, 18 February, 2011, 2:53 AM
> Thanks Abhay for your prompt
> reply, On my own I did a little try disabled the Java script
> from my Firefox browser  then I did get access to
> Marathi Wikipedia , infact did create empty .js file as
> suggested by previously on font related page. As you said it
> is java related problem but just not restricted to font
> related since I created that empty file again had
> enabled  java again (for official purpose to access
> google map properly) and again could not access mr-wiki. 
> 
> But disabling java has not just stopped features for me on
> mr wiki , almost instantaneously I had to use some features
> on google map for official purpose and I could not do the
> same before enabling java again.
> 
> Thanks a lot this experience is good new addition  in
> my knowledge it is making me learn
>  some thing new.
> 
> -Vijay
> 
> 
> 
> 
> 
> 
> From:
> Abhay Natu <anatu at yahoo.com>
> To: Mahitgar
> from Marathi Wikipedia <mahitgar at yahoo.co.in>
> Cc: PRATIK
> DIXIT <ppdixit at gmail.com>
> Sent: Thu, 17
> February, 2011 9:10:12 PM
> Subject: Re:
> Fw: Unable to access mr wikipedia and mr wiktionary
> 
> Vijay,
>  
> User:Mahitgar/vector.js does not exist. Or I do
> not have access to view it.
> Even if you removed/disabled this file, there are
> other javascripts that get loaded when you visit a page
> on wikipedia, so doubt that will solve the problem
> anyways.
>  
> I use Windows 7 on one of my machines and w:mr loads
> fine there, so OS is most likely not the
> issue.
>  
> Also, since you can actually get to the site, firewall
> is not a cause either. I would strongly advise leaving the
> firewall settings to "on".
>  
> I'll send you another email if I think of
> something else that may cause the problem.
>  
> Abhay
> 
> --- On Thu, 2/17/11, Mahitgar from Marathi Wikipedia
> <mahitgar at yahoo.co.in> wrote:
> 
> 
> From: Mahitgar from Marathi Wikipedia
> <mahitgar at yahoo.co.in>
> Subject: Fw: Unable to access mr wikipedia and mr
> wiktionary
> To: "Abhay Natu" <anatu at yahoo.com>
> Cc: "PRATIK DIXIT" <ppdixit at gmail.com>
> Date: Thursday, February 17, 2011, 11:59 AM
> 
> 
> 
> 
> 
> 
> Dear Abhay and Pratik 
> 
> Still my issue of no access to mr.wikipedia and
> mr.wiktionary is unresolved ,All the browsers are opening
> the page for a second and then closing again a strange
> behaviour only the central notice from meta remains visible
> , another strange behavior is in page source browsers are
> showing complete HTML source for the concerned pages. Why
> these two sites only not giving me access only similarity
> which is striking in my head both  these sites we are
> using Java script for using Marathi , May be since my
> Firewall's updated definitions are clashing with this
> java script , my tech knowledge is zero but just I am trying
> to think the worst.
> 
> Now so is it possible for either of you to disable marathi language script at
> User:Mahitgar/vector.js   from my user
> page  on mr.wikipedia , because it will help me reduce
> atleast one of the probablities from the list ,Any way I
> have windows 7 and
>  Marathi script is enabled , only the thing is i am not
> still used to it , may be this instance will make me use it
> .
> 
> Regards
> 
> Vijay
> 
> 
> 
>  I am using Windows7 + Microsoft Security essentials
> Firewall , Firewall is on my single laptop no other pc
> connected but my office policy does not allow me  to
> disable the firewall .  
> 
> 
> 
> -----
> Forwarded Message ----
> From: Abhay
> Natu <anatu at yahoo.com>
> To:
> sankalp.dravid at gmail.com; Mahitgar from Marathi Wikipedia
> <mahitgar at yahoo.co.in>
> Cc: PRATIK
> DIXIT <ppdixit at gmail.com>
> Sent: Wed, 16
> February, 2011 6:51:36 PM
> Subject: Re:
> Unable to access mr wikipedia and mr wiktionary
> 
> 
> 
> 
> 
> 
> I have been in and out of w:mr all morning, no
> problems. I just went to wb:mr and it came up fine too. I
> did see a brief outage on w:en earlier, lasting no more than
> 30 seconds.
>  
> You may want to clear your browser cache. If that
> fails, ask your site admin if those websites are
> blocked/firewalled for some reason.
>  
> Abhay
> 
> --- On Wed, 2/16/11, Mahitgar from Marathi Wikipedia
> <mahitgar at yahoo.co.in> wrote:
> 
> 
> From: Mahitgar from Marathi Wikipedia
> <mahitgar at yahoo.co.in>
> Subject: Unable to access mr wikipedia and mr wiktionary
> To: "Abhay Natu" <anatu at yahoo.com>,
> sankalp.dravid at gmail.com
> Cc: "PRATIK DIXIT" <ppdixit at gmail.com>
> Date: Wednesday, February 16, 2011, 9:04 AM
> 
> 
> 
> 
> 
> 
> I am  Unable to access mr wikipedia and mr
> wiktionary , wiki books , wikiquotes en and hi wikipedia
> opening ok rest all usual sites opening , How about you ,
> site experiencing any defficulties ?
> 
> 
> 
> 
> 
> 
>       
> 
> 