[Wikimedia-l] Fundraiser causing confusion

[cyrano]

Le 28/11/2012 11:54, Thomas Dalton a écrit :
> On 28 November 2012 14:41, Charles Andrès <charles.andres at wikimedia.ch> wrote:
>> In fact we haven't seen the link before but we had the same in Switzerland, it seems that in a way people complain about the traditional banners that are to intrusive, but in the other hand they are more suspicious and have doubt about banners that are not the same than previous year!
> This happens every year - there are always people concerned that we've
> been hacked, or that they have a virus, or that there is some kind of
> phishing attack going on. I expect the only way to avoid that would be
> to have the banners up continuously 365 days a year, so people are
> used to them just being part of the site - as long as people are used
> to there being no banner ads on Wikipedia, the sudden appearance of
> them will confuse some people.
>
> As Philippe says, I would expect there to be an OTRS template from
> previous years to explain what is going on.
>

Non-informed people have an image of Wikipedia "run by volunteers". So 
it's surprising for them to suddenly see people asking for millions for 
unknown costs and purposes. It really looks like a hack. They just don't 
know if it's a legitimate hack or not.