[Foundation-l] Feedback tab on the English Wikipedia

[Mono]

I say the design needs improvement; I suggest taking a look at
Usernoise<http://wordpress.org/extend/plugins/usernoise/screenshots/>
for
a bit of refinement.

On Thu, Feb 9, 2012 at 12:10 PM, Howie Fung <hfung at wikimedia.org> wrote:

> A couple quick comments:
>
> For folks that are interested in this topic, please consider attending
> Oliver's Office Hours on the topic.  Oliver hosts an IRC Office Hours
> approximately every week to discuss the project.  Some are about specific
> topics (e.g.., today's is about oversight of comments and is thus limited
> to oversighters), but most are general purpose discussion where we discuss
> stuff like design direction, general workflows, and DATA.  Here's a link to
> the WMF office hours schedule (Oliver's Office Hours are always listed
> here): http://meta.wikimedia.org/wiki/IRC_office_hours
>
> One of the goals of this project is, as David states, increasing reader
> engagement.  Ultimately, we hope that a percentage of the readers that
> leave constructive comments will become editors.  We need to add feedback
> loops where if someone leaves a great comment that's acted on by the
> editors, that reader gets notified.  Hopefully that loop will work to draw
> in readers by piquing their curiosity (and also providing some positive
> feedback of "Hey look!  They took my suggestion -- and by the way, what are
> they doing on this talk page thing. . ."  We need to get through a few more
> baseline features before we start thinking more closely about the feedback
> loop, but I at least wanted to put it out there.
>
> Also, there will be some readers that simply will not become editors, and I
> think that's okay.  Having them provide constructive feedback about what
> their information needs are as readers, I think, is better than having them
> not involved at all.  There is, of course, the signal to noise ratio, which
> is one of the things that Oliver, Aaron Halfaker, and Dario have spent
> quite a bit of time researching.  Having said that, we do need to be
> careful about creating a "someone else's problem" dynamic.  One way to do
> this is to keep making sure these readers know that they can make the
> change themselves.
>
> Howie
>
> On Thu, Feb 9, 2012 at 5:00 AM, Oliver Keyes <okeyes at wikimedia.org> wrote:
>
> > That's the plan. Neil, this is a concern we've taken into account; we'll
> be
> > testing whether (for example) the presence of the feedback page adds
> 2,000
> > comments, but kills half of our anonymous edits, or whatever. If the harm
> > outweighs the benefits, we'll go back to the drawing board.
> >
> > On 9 February 2012 10:38, David Gerard <dgerard at gmail.com> wrote:
> >
> > > On 9 February 2012 09:04,  <neil at thebabbages.com> wrote:
> > >
> > > > I guess my concern is that it may encourage readers to type in
> > > suggestions and take it no further rather than take the next step and
> > begin
> > > editing themselves.
> > >
> > >
> > > At present, the average reader doesn't even fix typos.
> > >
> > >
> > > > Definitely important to watch for any changes in the rate of new
> > editors
> > > contributing. It also implicitly makes it "someone else's problem" to
> fix
> > > things compared to our current stock response of "if you see things
> that
> > > could be better, fix it yourself. " I'm not saying this is intended but
> > it
> > > runs the risk of making projects look they have people exercising
> > editorial
> > > control.
> > >
> > >
> > > If it's getting any increased reader participation in any way at all,
> > > that's a big improvement over the present. Let's see how it works out.
> > > (With numbers.)
> > >
> > >
> > > - d.
> > >
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> >
> >
> >
> > --
> > Oliver Keyes
> > Community Liaison, Product Development
> > Wikimedia Foundation
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> >
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