[WikiEN-l] Moving [[WP:OTRS]] to a new name

Isabell Long isabell121 at gmail.com
Tue Oct 6 07:09:08 UTC 2009

On Mon, Oct 05, 2009 at 05:04:33PM -0400, Kat Walsh wrote:
> On Mon, Oct 5, 2009 at 5:01 PM, Jim Redmond <jim at scrubnugget.com> wrote:
> > I'm about to move [[WP:OTRS]] to a new location, [[WP:Volunteer response
> > team]].  The term "OTRS" is pretty obscure for newbies, doesn't adequately
> > describe what the team does, and will become obscure if we ever switch our
> > ticket-management software.  This new name solves those problems and is much
> > easier to work into our help text.
> >
> > We're borrowing this idea from the German Wikipedia, who moved their
> > [[WP:OTRS]] page to [[Wikipedia:Support-Team]] about a year and a half ago.
> > It seems to have been very helpful there.
> >
> > This page move won't affect any existing mailing lists, IRC channels, or
> > wiki names.  There will still be redirects from [[WP:OTRS]] to the new
> > location, but I'd appreciate any help updating links or text.
> * Support. I should have done this four years ago. ~~~~

Definitely should have been done before I think, I always though it was a bit weird and 
undescriptive, yes.  Thank you to Jim for doing this.  It seems the German Wikipeia is 
having quite a lot of influence on the runnings of the English Wikipedia! 
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