[WikiEN-l] Usability Study Results (Sneak Preview)

[Parul Vora]

Hi All!

Thanks for all of the feedback, comments, and support. I just wanted to 
let you know that our full report (including highlight videos!!) is now 
up our the Usability Initiative's project wiki:

http://usability.wikimedia.org/wiki/UX_and_Usability_Study

- The Usability Team


Parul Vora wrote:
> Hi all!
>
> The Wikipedia Usability Initiative conducted a user research study 
> with SF based Bolt Peters in late March to uncover barriers new 
> editors face. We are in the process of completing a full report on our 
> methodology, process and analysis, but wanted to share with you some 
> of the major themes and findings in the meantime....
>
>
> Some quotes from our participants that illustrate these findings:
>
> “Usually it’s the most information in the easiest spot to access. It 
> always looks very well put together….it boggles my mind how many 
> people can contribute and it still looks like an encyclopedia.” – ‘Galen’
>
> “I like Wikipedia because it’s plain text and nothing flashes” – 
> ‘Claudia’
>
> “Rather than making a mess, I’d rather take some time to figure out 
> how to do it right."
> (later) "There sure is a lot of stuff to read.” – ‘Dan’
>
> “ [I felt] kind of stupid.” – ‘Galen’
>
> “It’d be nice to have a GUI, so you could see what you’re editing. 
> You’ve made these changes and you’re looking at it, and you don’t know 
> how it’s going to look on the page. It’s a little clumsy to see how 
> it’s going to look.” – ‘Bryan’
>
> “[This is] where I’d give up.” – ‘Shaun’
>
>
> Check out the full post on the foundation blog:
> http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/ 
>
>
>
> We would love to hear any initial thoughts, opinions, and reactions. 
> If you have any similar or dissimilar experiences - either personally 
> or in your own work/research, we'd love to hear about that too!
>
>
> Always on your side,
> The Usability Team
>