[WikiEN-l] Wikipedia has PR Problems
Matt W
mww113 at hotmail.com
Sun May 18 20:14:44 UTC 2008
Word
--M
> Date: Sat, 17 May 2008 10:31:46 +0300
> From: jwales at wikia.com
> To: wikien-l at lists.wikimedia.org
> Subject: Re: [WikiEN-l] Wikipedia has PR Problems
>
> Thomas Dalton wrote:
> > We have a lot of bad PR, certainly, but do with have PR problems?
> > Despite all the scandals in the press, Wikipedia holds a unique place
> > in the public psyche as *the* place to go for pretty much anything you
> > want to know, and that shows no signs of changing. Everyone may hate
> > Wikipedia, but they still use it, and that's what matters.
>
> This pretty much conflicts with the way I view how we should behave and
> how we should respond to criticism.
>
> Being a popular website, being the place that "everyone" uses, is and
> always has been only a tangential part of our mission.
>
> What we are is a humanitarian, charitable, and serious effort to create
> and maintain and distribute a high quality encyclopedia to every single
> person on the planet, in their own language. The fact that some set of
> things is popular is, in large part, irrelevant to that mission.
>
> I think we need to look at the bad press that we sometimes get and
> evaluate it seriously: sometimes it is unfair or silly. But when bad
> press comes because of something we actually did not do well, that we
> could think seriously about how to do better, then the right response is
> not to shrug our shoulders and say, "So what, we are popular?" but to
> respond thoughtfully.
>
> This is particularly true when issues of ethics and human dignity are at
> stake, as they often are in cases of BLP-related bad press.
>
> --Jimbo
>
>
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