[WikiEN-l] Joseph Farah: Another dissatisfied customer

[WJhonson at aol.com]

In a message dated 12/16/2008 2:27:45 PM Pacific Standard Time,  
morven at gmail.com writes:

WikiEN-l  is not the specified place to go if an issue brought to OTRS
or on-Wiki  isn't resolved satisfactorily. Thus, I think, nothing can
be gauged about  the prevalence of an issue by the level of posting
about it  here.

Lots of Wikipedia regulars never post  here.>>


-------------------
 
Sure I agree, we don't see all unresolved issues here.
But we do, on a fairly regular basis, see the media-based complaints (those  
that make mass media).
We have procedures in place to handle BLP complaints.
Whether 96% or 23% of them are unfounded, or uncorrectable at least, is  
what's on the table.
 
It's hard to get a handle on that issue, with a few ad-hoc reports.   So I'm 
open to any other idea about how to actually get a handle on the scope of  the 
issue.  Hyperbole isn't going to address anything however.
 
Will Johnson
 
 
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