[WikiEN-l] The Register decries Wikipedia's "censorship" via OTRS

Gregory Maxwell gmaxwell at gmail.com
Sun Jul 8 01:10:44 UTC 2007

On 7/7/07, Gregory Maxwell <gmaxwell at gmail.com> wrote:
> Before complaining about this... why wouldn't you look to see what
> user blanked it?
> Don't fall for the register's irresponsible journalism without
> checking your work.

Eating my words: Their story is inflammatory, and it is overplaying a
rare event... but it's not outright inaccurate.

The article was blanked by a experienced Wikipedian but a brand new
and inexperienced OTRS user, shortly after being given access to OTRS.

He did not come to through the normal community channels, he stopped
in to visit the office. For some reason which I can not fully
comprehend he was given access to the legal queue, a subset of OTRS
which is not available to the broad majority of OTRS users.

In it there was what appears to be a frivolous complaint about the use
of the lavalamp trademark. Complaints like this at not infrequent, and
they almost always come from the actual trademark holder, but they are
almost always completely without merit.  When there is merit to such
complaints is is usually a matter which is not directly related... an
unsourced negative comment in the article, or even outright vandalism.
 Issues like that are addressed by OTRS users acting in their capacity
as regular editors, and the party with the trademark complaint is told
to buzz off if they continue to push their meritless claims.

Some poking around indicates that the confusions have since been resolved...

I apologize for my initial quick response.

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