[WikiEN-l] List moderation (Re: Blocking policy violation)

[Andrew Gray]

On 20/03/06, Matt Brown <morven at gmail.com> wrote:
> On 3/20/06, Steve Bennett <stevage at gmail.com> wrote:
> > Am I alone in wondering what the benefit of allowing posts from people
> > not subscribed to the list is?
>
> That we advertise in a few places that you can post here if you're
> having a problem.  E.g. on the message blocked users get - I believe
> it informs them if they believe themselves blocked in error, they can
> ask here to get unblocked.

Would it be worth changing this to give the address for the OTRS
queue? It gets a lot of email on the topic already, and having the
mailing list(s) as a primary contact point is probably a bit of a
relic of the early days by now.

--
- Andrew Gray
  andrew.gray at dunelm.org.uk