[WikiEN-l] OTRS for wikien

[Steve Bennett]

On 8/27/06, Oskar Sigvardsson <oskarsigvardsson at gmail.com> wrote:
> I'd say that that depends on the conversation. If there is a long,
> drawn-out discussion with many parties, than yeah, it's crap. However
> for purposes of having a talk-page (atleast a talk-page about a
> relatively non-controversial topic), it's awesome. Comments like
> "Statement X sounds wierd to me, can somebody source it?" or something
> similar (which is what is contained in the vast majority of wikipedia
> talk-pages), comments which draws only a few replies works very well
> on wikis. Honestly, I can't think of a better format for them.

I wouldn't call that a conversation. Requests like that also work well
in wiki as they're fairly timeless: I've seen sequences where A posts
a question, is replied to with another question by B 6 months later,
and C answers another 6 months later again.

Steve