[Toolserver-l] my personal email address is not a support contact

River Tarnell river at loreley.flyingparchment.org.uk
Sun Apr 19 12:21:49 UTC 2009


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hi,

if you have a problem or need support for the Toolserver, you have several
options:

1. ask on IRC (irc.freenode.net #wikimedia-toolserver)
2. open a request in the TS project in JIRA (https://jira.toolserver.org)
   - this is preferred for public requests
3. send mail to ts-admins [at] toolserver.org, which will open a private ticket
   viewable by all administrators.

what you should not do is send email to me privately.  this has been happening
a lot recently and it's annoying.  it won't get you support any quicker, all
it'll do is make me not want to deal with your problem.

	- river.
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