[teampractices] Long Read on "self-organization" at Zappos

Antoine Musso hashar+wmf at free.fr
Wed Jan 20 10:42:09 UTC 2016


Le 18/01/2016 21:35, Grace Gellerman a écrit :
> Follow up: 
> 
> http://www.forbes.com/sites/lizryan/2016/01/18/whats-causing-zappos-to-hemorrhage-talent/#443ea49435d931be6f2b35d9
> 

Which link to a New York Time article having a bit more details:
http://bits.blogs.nytimes.com/2016/01/13/after-a-radical-management-experiment-the-zappos-exodus-continues/?smid=li-share&_r=0

And Zappos announce at http://www.zappos.com/wow/zappos-holacracy-offer


Summary:

When they switched to halocracy, 210 people left over a few weeks by
taking the "teal offer". Really a severance package.

Members of the huge project to switch to Amazon cloud had the
opportunity to take the package on Jan 2016. Eventually 50 of them (or
38% of the project team) took it.

The project has been going on for 2+ years. And I can imagine once you
get your part accomplished, you might want to move to greener pasturage.
So it probably make sense.   Developping new features is often deemed
more interesting than maintaining them.


There is some more details in their FAQ:
http://www.zappos.com/wow/super-cloud-teal-offer-faq

Namely:
* their 2013, 2014 turnover was 20% / year.
2015 has been 30%, two thirds took the generous severance package.
* they still have roughly the same number of employees.


The severance package is 3 months + 1 month / year worked.  They also
state the average package is 5.5 months pay.  That seems to indicate on
average people have been with the company for 5.5 - 3 = 2.5 years or
about the start of the Super Cloud migration project :-}


-- 
Antoine "hashar" Musso




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