[teampractices] Long Read on "self-organization" at Zappos

Max Binder mbinder at wikimedia.org
Mon Oct 12 22:18:25 UTC 2015


Late to the party, but this stuck out to me as familiar:

old-fashioned management hierarchies stifle innovation, because they
> naturally generate informal rules and cliques of powerful insiders, which
> is inefficient and demoralizing, so a new and better system would be
> founded on clear, transparent rules. Even better, the rules should be
> flexible and adaptable, so governance procedures should be incorporated
> into the system.


when everyone knows the drill it eliminates much of the time-wasting
> verbosity and psychological microdrama that often turns workdays into an
> endless series of unproductive jaw-sessions.


There's also a lot that makes the Zappos approach seem dogmatic, but it's
hard to quote. Good read.



On Tue, Oct 6, 2015 at 3:05 PM, Arthur Richards <arichards at wikimedia.org>
wrote:

> While the article doesn't mention Holocracy, it DOES mention Holacracy. I
> should have skimmed closer rather than just searching the article with
> command+f for a misspelled word :p
>
> On Tue, Oct 6, 2015 at 2:58 PM, Arthur Richards <arichards at wikimedia.org>
> wrote:
>
>> Oh, and of course: https://en.wikipedia.org/wiki/Holacracy
>>
>> On Tue, Oct 6, 2015 at 2:57 PM, Arthur Richards <arichards at wikimedia.org>
>> wrote:
>>
>>> I haven't read the article yet but did notice they don't mention
>>> Holocracy in it. If you're not familiar with it, Holocracy is a a 'complete
>>> system for self-organization' - it's an organizational system that tries to
>>> apply agile principles at an organizational and management scale.
>>> Interesting stuff - Zappos is probably the most well known org that uses
>>> Holocracy. Read more:
>>> http://www.zapposinsights.com/about/holacracy
>>>
>>> https://www.mountaingoatsoftware.com/blog/holacracy-and-the-search-for-agile-organization
>>> http://www.holacracy.org/
>>>
>>> On Tue, Oct 6, 2015 at 2:47 PM, Grace Gellerman <
>>> ggellerman at wikimedia.org> wrote:
>>>
>>>> I think that groups self-organize rather than individuals, but there's
>>>> some truth is stranger than fiction material in here:
>>>>
>>>>
>>>> http://www.newrepublic.com/article/122965/can-billion-dollar-corporation-zappos-be-self-organized
>>>>
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>>>
>>>
>>> --
>>> Arthur Richards
>>> Team Practices Manager
>>> [[User:Awjrichards]]
>>> IRC: awjr
>>> +1-415-839-6885 x6687
>>>
>>
>>
>>
>> --
>> Arthur Richards
>> Team Practices Manager
>> [[User:Awjrichards]]
>> IRC: awjr
>> +1-415-839-6885 x6687
>>
>
>
>
> --
> Arthur Richards
> Team Practices Manager
> [[User:Awjrichards]]
> IRC: awjr
> +1-415-839-6885 x6687
>
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