[teampractices] "Maintenance" vs "New work"

[Greg Grossmeier]

Following on to Joel's message about "interrupt" work, I'd like to start
a thread on maintenance vs new work.

Context: In the last round of quarterly reviews it was requested that
teams be prepared to give an idea of the proportion of work that falls
into "maintenance" vs "new work".

Now, the hard part: what are the defining characteristics of those
options? How can we quickly lock at a task/bit of work and put it into
one of them?

Are there any teams at WMF who already have these two buckets defined?
What are your definitions?

Greg

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