I guess James suggests using Ponder, not Maniphest.
Il 29/03/2015 19:34, Max Semenik ha scritto:
Ewww, let's not mix support requests with bugs and
work tasks, that will
make searching impossible.
On Sun, Mar 29, 2015 at 8:04 AM, James Forrester <jforrester(a)wikimedia.org>
wrote:
On 29 March 2015 at 07:55, Federico Leva (Nemo)
<nemowiki(a)gmail.com>
wrote:
See
https://phabricator.wikimedia.org/T31923#1160268
Question by HappyDog: «However, one does have to question why we use the
wiki for these purposes at all. We don't use the wiki for internal issue
tracking, so I'm not sure why we are using it for support. I am not aware
of any other company or open source project that would consider using a
wiki for handling support issues - it is clearly the wrong tool for the
job».
What software/site to use for
https://www.mediawiki.org/
wiki/Project:Support_desk ?
Phabricator.
J.
--
James D. Forrester
Product Manager, Editing
Wikimedia Foundation, Inc.
jforrester(a)wikimedia.org | @jdforrester
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