Hi Nina,
On Thu, Mar 10, 2011 at 12:37, McHale, Nina <Nina.McHale(a)ucdenver.edu> wrote:
I have been having trouble uploading Word and
PowerPoint documents to our wiki. I added the file types .doc, .docx, .ppt, and .pptx to
$wgFileExtensions in LocalSettings.php, and it appears as though others ARE able to upload
these types of files, because, well, they're there. This came up again because one
person wanted to upload a .docx file, and while he was able to upload .doc files, he did
not have any luck with .docx. I have not altered the mime.info or mime.types files; I just
looked over the documentation for that, but I'm not sure that's the right place to
be looking.
And I don't know if it makes a difference, but I'm using Safari/Firefox on a Mac,
and most others are using PCs with Firefox/IE.
I'm not entirely sure the cause of your problem, but I don't think the
browser would matter -- someone else can correct me.
So, when you go to "Upload file", .docx is listed as a possible
option. Just a sanity check to make sure $wgFileExtensions changes
are taken...
The other thing you might want to see is the size of the file that you
are uploading. There are size limits and maybe your .docx file just
happens to be larger than the ones that are already up there. Or
maybe they were uploaded at a time before a particular configuration
was changed; and maybe that change has now broken the upload process
some how.
What kind of error message do you get when you upload something? When
I was trying to configure uploads, putting the error message in Google
helped me find the solution. See for example the steps listed here:
http://www.mediawiki.org/wiki/Manual:Configuring_file_uploads
Hope this helps.
Ray