[Mediawiki-l] wiki and helpdesks
Robert Carter
r.carter at cs.auckland.ac.nz
Tue Mar 31 04:05:32 UTC 2009
We use MediaWiki as an issue tracker with the help of RecordAdmin:
http://www.mediawiki.org/wiki/Extension:RecordAdmin
This lets you create forms to manage templated data in wiki articles.
Rob
On 31/03/2009, at 8:52 AM, Dorozynski Janusz wrote:
> Hi Davis, Domas and P.Mazart!
>
> Thanks for your support. Answers cleared that wiki is good enough as
> knowledge storage but not as ticketing system. And of course
> wikitags aren't easy for helpdesks stuff - I suppose that they will
> not want to learn the tags :-))
>
> Cheers, Janusz "Ency" Dorożtński
>
>
>
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