[Mediawiki-l] wiki and helpdesks

Robert Carter r.carter at cs.auckland.ac.nz
Tue Mar 31 04:05:32 UTC 2009


We use MediaWiki as an issue tracker with the help of RecordAdmin:

http://www.mediawiki.org/wiki/Extension:RecordAdmin

This lets you create forms to manage templated data in wiki articles.

Rob

On 31/03/2009, at 8:52 AM, Dorozynski Janusz wrote:

> Hi Davis, Domas and P.Mazart!
>
> Thanks for your support. Answers cleared that wiki is good enough as  
> knowledge storage but not as ticketing system. And of course  
> wikitags aren't easy  for helpdesks stuff - I suppose that they will  
> not want to learn the tags :-))
>
> Cheers, Janusz "Ency" Dorożtński
>
>
>
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