[Labs-l] Outage of non tools instances

[Petr Bena]

How? I create a phabricator task and who resolve it? There is nobody
who can access the system because even WMF ops no longer have the root
key for that old precise instance, or that's what I think given that
yuvipanda told me I have to reboot the machine if it's old precise
image, because he can't access it. There was literally no way to
recover it. Making memory snapshots is beyond the technical
possibilities of wmflabs.

On Sat, Jun 20, 2015 at 10:25 PM, Platonides <platonides at gmail.com> wrote:
> On 20/06/15 19:28, Petr Bena wrote:
>>
>> No I can't because in order to attach a debugger I need to have access
>> to system which I don't have, because root's ssh key is available only
>> to few chosen individuals. I didn't have access to VM in order to
>> recover it. Otherwise it would be easy peasy.
>
>
> I wasn't sure if you would have access, ptrace or root on whatever machine
> it was running in. But... you create a phabricator task and receive back the
> memory dump. :P
>
> (be aware when transfering the dump that it may include wm-bot password)
>
>
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