[Labs-l] Outage of labs in progress

Magnus Manske magnusmanske at googlemail.com
Thu Nov 6 19:05:02 UTC 2014


Thank you all for the updates and the "frantic" work!

On Thu, Nov 6, 2014 at 6:55 PM, Andrew Bogott <abogott at wikimedia.org> wrote:

> On 11/6/14 11:45 AM, Marc A. Pelletier wrote:
>
>> Hello all,
>>
>> There is currently a hardware issue that took down labs.  We're hard at
>> work on it and will give news the moment we have them.
>>
>> -- Marc
>>
>>
>>  Since Marc is busy troubleshooting, here are some details:
>
> Labs and Toollabs are currently offline.  The file server that supports
> home directories, shared storage, and login keys is suffering a hardware
> failure.
>
> Depending on their use of the filesystem, some tools and other processes
> may still be working during this outage.  I expect most things will have
> died, though, and user logins will definitely not work.
>
> Coren (aka Marc) and Chris Johnson (who is on site at the datacenter) are
> currently working frantically to solve this problem.  Once the issue is
> resolved, Coren or I will send a followup email which includes instructions
> about restarting services if necessary.
>
> Sorry for the interruption, hope to be back running soon!
>
> -Andrew
>
>
>
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