[Foundation-l] OTRS

[Mono mium]

Hi there,

I believe all data sent to OTRS is covered by the Wikimedia Foundation
privacy policy. It should be treated as sensitive, however, by posting to
this publicly read and archived mailing list, it seems that the data
revealed was not sensitive. I agree that this is unacceptable behavior for
OTRS agents.

You can ask for this thread to be removed from the mailing list history by a
list admin. I've also forwarded this to the Wikimedia Foundation legal
department as they will probably be interested in this.

Mono

*My response follows your message below:*

On Thu, Jun 2, 2011 at 1:01 PM, Huib Laurens <sterkebak at gmail.com> wrote:

> Okay,
>
> Than we have a problem here,
>
> User Silverspoon publiced a e-mail I send to OTRS in a channel.
>
> This e-mail (http://demo.wickedway.nl/temp/SS%20temp.jpg) is a e-mail I
> sended to OTRS to release content. This e-mail was paste on pastebin to
> discuss in a public IRC channel (
> http://demo.wickedway.nl/temp/ss%20temp2.jpg),
>
> Silverspoon told me he had the information from user:FreakyFries. I tried
> to
> make a complaint by Guillom, the OTRS admin and he says he doesn't give a
> fuck. (http://demo.wickedway.nl/temp/ss%20temp3.jpg)
>
> At this moment I believe my privacy has been abbused by linking me to a
> website in a private channel, I would like to see what the foundation
> thinks
> about this since the person in charge thinks its perfectly normal to
> publish
> private e-mails.
>
> Best,
>
> Huib
> _______________________________________________
> foundation-l mailing list
> foundation-l at lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l
>