[Foundation-l] Better user experience and retention through e-mail notifications

Keegan Peterzell keegan.wiki at gmail.com
Tue Apr 19 06:15:26 UTC 2011


On Tue, Apr 19, 2011 at 1:55 AM, MZMcBride <z at mzmcbride.com> wrote:

> Hi.
>
> I'm not sure about other people, but one of the primary reasons I get on
> Facebook is that Facebook reminds me to get on. It sends notification
> e-mails about a Wall post or a comment or whatever. Without these, I
> wouldn't check it more than once every few days.
>
> There's been a lot of talk about getting new editors and keeping them. I
> would think something like working e-mail notifications would be a high
> priority. There are plenty of features and enhancements that could improve
> the user experience and user retention/return, but this piece of fruit
> seems
> particularly low-hanging.
>
> Even on some Wikimedia wikis, it's the e-mail notifications that get me to
> go back to the site. I only ever visit strategy.wikimedia.org when someone
> edits my talk page, as it triggers an e-mail notification to me. The
> smaller
> sites have had these types of notifications for a long time. The
> notification system is built in to MediaWiki, it's just not enabled on
> larger sites such as the English Wikipedia. It's being tracked by bug
> <https://bugzilla.wikimedia.org/show_bug.cgi?id=5220>.
>
> MZMcBride
>
>
>
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+1

I only know to check strategy and meta (no that I'm highly active there from
email notifications.  I'm on the English Wikipedia several times each day
from my computer, where I can get talk messages, but most of the time I'm at
work and checking email and using mobile.  It'd be a nice feature.

-- 
~Keegan

http://en.wikipedia.org/wiki/User:Keegan


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