[Foundation-l] New project proposal: wiki-based troubleshooting

Thomas Dalton thomas.dalton at gmail.com
Tue May 4 20:09:18 UTC 2010


We definitely do not want to be giving medical advice to people. If
you get that wrong, people die. Medical advice should be got by going
to the doctors. Can you give another example of what your idea could
be used for? Can you also explain how it would work - how would we put
together this wizard?

On 4 May 2010 20:58, Yao Ziyuan <yaoziyuan at gmail.com> wrote:
> Possible names:  WikiTroubleshooting/WikiWizard/WikiWiz/WikiSolve/WikiFix/...
>
> Motivation:
>
> Wikipedia provides factual knowledge (e.g. 7th-grade geometry) but not
> problem-solving capabilities (e.g. helping a visitor solve his
> geometry problem).
>
> Solution:
>
> A hypertext system like a wiki can implement a step-by-step wizard (as
> seen in Windows XP's Troubleshooter help system; screenshot:
> http://articles.techrepublic.com.com/i/tr/cms/contentPics/multimon-e.gif)
> that lets a visitor incrementally select symptoms of his problem, and
> finally the wizard leads to a wiki page that shows possible causes for
> and solutions to his problem. Any problem in life can be included in
> this wiki. For example, the visitor can start at a "Troubleshooting
> Your Health Problem" portal, and the portal lets the visitor select a
> body part that feels uncomfortable, and subsequent wizard pages let
> him select more specific symptoms, until enough symptoms are specified
> so that a final wizard page can show possible diseases and their
> causes and solutions. Like Wikipedia, WikiTroubleshooting should cite
> credible references.
>
> Best Regards,
> Yao Ziyuan
> http://sites.google.com/site/yaoziyuan/
>
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