[Foundation-l] Usability study in progress

Gerard Meijssen gerard.meijssen at gmail.com
Wed Mar 25 13:15:52 UTC 2009


Hoi,
A newspaper wants people to read. We want very much that readers consider
the option to edit. The approach is therefore different. When I goto
Wikipedia as a reader, I might be enabled to change my role and consequently
get a different layout.
Thanks,
     GerardM

2009/3/25 John at Darkstar <vacuum at jeb.no>

> One additional note, in Norway a lot of the newspapers used a layout
> like Monobook (sort of) but has lately dismissed the solution in favor
> of radically much simpler designs. Especially the list of links in a
> left bar has been abandoned in favor of more directed approaches with
> horizontal menus in the top of the pages. Some of the newspapers has
> reported instantaneous increase in click rates.
>
> It is thought provocative as most of the left bar is for wikipediams,
> and therefore is usable to only a small percentile of the total users
> (in page views). The rest of the users need navigational aids for the
> main space.
>
> John
>
> Hay (Husky) skrev:
> > Ten is a low number indeed, however, if those people are indeed
> > 'typical users' instead of Wikipedians and you given them a few
> > specific tasks (say, searching for an article on a topic they are
> > interested in and editing it to add some information) you will
> > probably encounter lots of problems soon enough.
> >
> > On a different note: i'm not sure if this has been discussed before
> > but will the usability study also take uploading media on Commons in
> > account? Editing text is one thing, but adding media (and hence, using
> > Commons) is almost as common and could also use *lots* of work on
> > increasing usability.
> >
> > -- Hay
> >
> > On Wed, Mar 25, 2009 at 11:55 AM, John at Darkstar <vacuum at jeb.no>
> wrote:
> >> Wikipedians should not be used to asses usabillity problems with
> >> Wikipedia, this is rule number one if you want to get information about
> >> why a newbie has problems with a system. A typical wikipedian is simply
> >> not a valid newbie. Ten participants are not nearly enough, they can
> >> only give you some clue about the real problem.
> >>
> >> John
> >>
> >> Naoko Komura skrev:
> >>> Howdy.
> >>> (adding wikien-l folks to this thread.  my apology for not including
> >>> wikien-l with my initial email.)
> >>>
> >>> The usability study has started today as scheduled.  The usability team
> >>> is monitoring the interviews and how ten test participants interact
> with
> >>> Wikipedia when they are asked to edit an article at the lab facility in
> >>> San Francisco today and tomorrow.  The remote usability study on
> >>> Thursday (March 26 PDT) will be done remotely, which means we recruit
> >>> participants from Wikipedia through the site notice, and connect with
> >>> them through web conferencing.  Therefore the site notice for
> >>> recruitment will appear again on Thursday.  We expect to compile the
> >>> results in a few weeks and the findings with you.
> >>>
> >>> Naoko Komura
> >>> Program Manager, Wikimedia Foundation
> >>>
> >>>
> >>> Naoko Komura wrote:
> >>>> One of the important components of the usability initiative is to
> >>>> conduct multiple rounds of usability tests.  The plan is to conduct at
> >>>> least three rounds of tests for qualitative usability evaluation over
> >>>> the span of twelve months, i) the initial evaluation, ii) the progress
> >>>> evaluation, and iii) the final evaluation.  The initial usability test
> >>>> is scheduled on March 24, 25th and 26th.  In-person lab tests are
> >>>> conducted in San Francisco at the first two days, and remote tests
> will
> >>>> be conducted on the third day.
> >>>>
> >>>> As a preparation for the initial usability test, we incorporated the
> >>>> recruiting tool into English Wikipedia's site notice. You might have
> >>>> encountered site notice inviting for the participation. The target
> >>>> audience of testers are Wikipedia readers who have little or no
> >>>> experience in editing the Wikipedia articles.  The banner is displayed
> >>>> within the range of 1:400 to 1:100 page views, and it will continue
> till
> >>>> early next week.
> >>>>
> >>>> We look forward to learning from the usability tests and sharing the
> >>>> result with you.
> >>>>
> >>>> Thanks.
> >>>>
> >>>> Naoko ... on behalf of the usability team.
> >>>>
> >>>>
> >>>>
> >>>
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