[Foundation-l] Usability study in progress
John at Darkstar
vacuum at jeb.no
Wed Mar 25 10:55:57 UTC 2009
Wikipedians should not be used to asses usabillity problems with
Wikipedia, this is rule number one if you want to get information about
why a newbie has problems with a system. A typical wikipedian is simply
not a valid newbie. Ten participants are not nearly enough, they can
only give you some clue about the real problem.
Naoko Komura skrev:
> (adding wikien-l folks to this thread. my apology for not including
> wikien-l with my initial email.)
> The usability study has started today as scheduled. The usability team
> is monitoring the interviews and how ten test participants interact with
> Wikipedia when they are asked to edit an article at the lab facility in
> San Francisco today and tomorrow. The remote usability study on
> Thursday (March 26 PDT) will be done remotely, which means we recruit
> participants from Wikipedia through the site notice, and connect with
> them through web conferencing. Therefore the site notice for
> recruitment will appear again on Thursday. We expect to compile the
> results in a few weeks and the findings with you.
> Naoko Komura
> Program Manager, Wikimedia Foundation
> Naoko Komura wrote:
>> One of the important components of the usability initiative is to
>> conduct multiple rounds of usability tests. The plan is to conduct at
>> least three rounds of tests for qualitative usability evaluation over
>> the span of twelve months, i) the initial evaluation, ii) the progress
>> evaluation, and iii) the final evaluation. The initial usability test
>> is scheduled on March 24, 25th and 26th. In-person lab tests are
>> conducted in San Francisco at the first two days, and remote tests will
>> be conducted on the third day.
>> As a preparation for the initial usability test, we incorporated the
>> recruiting tool into English Wikipedia's site notice. You might have
>> encountered site notice inviting for the participation. The target
>> audience of testers are Wikipedia readers who have little or no
>> experience in editing the Wikipedia articles. The banner is displayed
>> within the range of 1:400 to 1:100 page views, and it will continue till
>> early next week.
>> We look forward to learning from the usability tests and sharing the
>> result with you.
>> Naoko ... on behalf of the usability team.
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