[Foundation-l] Volunteering positions : Email response team leader

Cary Bass cary at wikimedia.org
Sat Feb 28 00:33:47 UTC 2009


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Hello all!

In order to meet the Foundation's growing needs, we are searching for a
couple more volunteers to help manage Wikimedia's email response system,
commonly referred to as OTRS. The volunteer shall be responsible for
accepting or declining requests for assistance and managing queues,
helping with reporting and closing inactive accounts. This is a
cross-project endeavor, and the candidate should be able to distinguish
useful contributors who may be applying from multiple projects in
different languages as well as responding to emails on his/her own.

Details can be found at
<http://wikimediafoundation.org/wiki/Volunteering:Email_response_team_leader>.

The position has an official close date of 13.03.2009, but will remain
open should no suitable candidates come forward.

Cary Bass
Volunteer Coordinator
Wikimedia Foundation

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