[Foundation-l] What's OTRS?

[Sean Whitton (Xyrael)]

You can find out about OTRS the open-source software package (we use a
slightly different version) at http://otrs.org/ - it's free and
there's a nice demo on there if you want to play around.

On 2/15/07, CJ King <cjkingwiki at gmail.com> wrote:
> Thanks very much, that helps a lot!!
>
> On 2/15/07, CJ King <cjkingwiki at gmail.com> wrote:
> >
> > Hi everybody, my name is CJ King. I would really like to know what OTRS
> > is. Thanks and have a great day!!
> > On 2/15/07, David Gerard <dgerard at gmail.com> wrote:
> > >
> > > The "problem with your article?" page for en:wp is:
> > >
> > >
> > > http://en.wikipedia.org/wiki/Wikipedia:Contact_us/Article_problem/Factual_error_%28from_enterprise%29
> > >
> > > It directs people to either the Help Desk or to OTRS. The Help Desk
> > > appears to be getting a few reasonable queries from organisations,
> > > which are being dealt with properly.
> > >
> > > No flood of crap yet, which is good :-)
> > >
> > > OTRS volunteers - how's it looking from your side?
> > >
> > >
> > > - d.
> > >
> > > _______________________________________________
> > > foundation-l mailing list
> > > foundation-l at lists.wikimedia.org
> > > http://lists.wikimedia.org/mailman/listinfo/foundation-l
> > >
> >
> >
> >
> > --
> > You've got an email from cjkingwiki at gmail.com.
>
>
>
>
> --
> You've got an email from cjkingwiki at gmail.com.
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-- 
—Sean Whitton (Xyrael/xyr)
sean at silentflame.com
http://xyrael.net/