[Foundation-l] Re: An other attempt for Announce-l; central info about wikimedia tech status and info

[Delphine Ménard]

On 8/18/05, Walter Vermeir <walter at wikipedia.be> wrote:

> Sending a clear notice to an central point to inform the users of a
> system about the status is so normal that it should not be something to
> discuss about.

Completely agreed. Wheter it is a mailing list that people can
subscribe to, or a blog (there is one I think, but maybe not
advertised enough?) or an info page which gives important information
such as "OTRS is down, will be for a week, contact so and so to get
emails redirected", it is important that the community be informed of
technical issues that have an impact on the projects as a whole, or on
the work some people do. OTRS down certainly has a greater impact than
people might think.

Just as an example, the hosting company I use for my emails and
website has a company.info page that is run on a different server, and
that keeps the users updated on what is going wrong, what is being
done, etc. It has been widely advertised, and is a great help when
things go wrong. Maybe we already have the tools, and just don't know
about them. If that is the case, maybe a little advertisement would do
the trick.

Best,

Delphine
-- 
~notafish