[Foundation-l] Re: [WikiEN-l] Secretlondon's attacks on Jimbo Wales

[Erik Moeller]

Jimmy-
(cc to foundation-l)
> I wrote:
>> I'm getting sick of your US bashing.  Please stop it now.

> I regretted it, and apologized.  I apologized again today.  I try to
> be nice to everyone, but sometimes I fail, and I'm very sorry about
> that.

I see two problems here:

1) People confuse your personal opinions with Wikipedia policy. Maybe a  
copy&paste disclaimer for your emails would help with that? "The opinions  
in this email are my own and do not reflect Wikimedia or Wikipedia project  
policy unless otherwise stated." Most email clients support multiple sigs  
for purposes like that.

2) People don't realize that Wikimedia is not just Jimbo Wales. Most of  
our external communications have been very Jimbo-centric so far, but  
that's partially because there was no elected Board of Trustees, for  
example. Is there a shared board email address already? Maybe something  
like board at wikimedia dot org could be used as a replacement for the  
ubiquitous jwales at bomis dot com. That would also help in combating the  
Bomis-related conspiracy theories.

A ticket system would offer quite a few advantages over a simple mailing  
list: 1) no duplicate effort, 2) no need for spamming your inbox, just do  
everything through a single web interface, 3) easily expand the team of  
"agents", with different categories and associated user rights.  
Essentially a Bugzilla for emails.

This system here looks interesting:
http://otrs.org/
http://otrs.org/screenshot/


Regards,

Erik