Dear Andrew,

Thanks for escalating these specific issues to us. Giovanna and I were both travelling in January so we haven't been as active in Telegram.

Are you aware of anyone else having issues with the GLAM Wiki Dashboard, or is it just The MET? I quickly sampled some of the institutions and only saw a "bad request" for The MET. We have been directly supporting Wikimedia Israel to optimise their service, so I will raise this issue with both Wikimedia Israel and the Foundation team that has some familiarity with their service. 

I noted these two BaGLAMa2 issues in the Telegram chat: 
https://bitbucket.org/magnusmanske/magnustools/issues/49/baglama-not-up-to-date

https://bitbucket.org/magnusmanske/magnustools/issues/50/baglama-not-adding-new-categories

Are there other BaGLAMa2 reports we should be aware of?

Metrics are definitely understood to be a priority for the Foundation and I heard yesterday that metrics tools rose to the top in Wikimedia Sweden’s survey too. There will be opportunities to discuss this further in the context of annual planning but I will see what can be done in the short term. 

More soon, 
Fiona

On Wed, 8 Feb 2023 at 10:57, Andrew Lih <andrew.lih@gmail.com> wrote:
Hi WREN and GLAM folks, 

I need your insights into what could be a very problematic year for us in the GLAM wiki community, as our metrics tools to measure our impact are in crisis and disrepair. If you have any insights, please do share them here, or in the GLAM Wiki Telegram group where this conversation started happening recently.

I sent a "HELP!" message to the Wikimedia SE content partnerships help desk just the other day, included below, and hope this may be useful to start a conversation. If there is enough interest, we might want to start a wiki page to formally document our needs as a GLAM wiki community. Thanks.

-Andrew

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I'd like to formally employ the Helpdesk's services in getting some care and attention to BaGLAMa2. It seems to have been failing since the end of last year, and even then, it was reporting extremely low figures for all categories. This is one of the few tools we have in the GLAM wiki community to measure impact and to make the case for sustaining our work.

https://glamtools.toolforge.org/baglama2/ 

Without these basic metrics, 2023 could prove to be a disastrous year for continuing efforts. So far, we have been unable to report good, reliable numbers to folks such as the Metropolitan Museum of Art or the Smithsonian Institution. Other on-demand tools such as Glamorgan usually cannot handle such large category trees, and also have their own problems with not being able to read the pageviews API numbers accurately, which is another issue in itself.

https://glamtools.toolforge.org/glamorgan.html

In short - help! How can we get this on the radar screen of people who can put more care, attention, and resources into this? Thanks.

-Andrew

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Fiona Romeo (she/her)
Senior Manager, Culture and Heritage
Wikimedia Foundation