Please all be patient. We're doing the very best we can. There are dozens of global shipments, with complex import/tax/safety regulations for our shippers to navigate. Some shipments may arrive just in time.

If you have a concern, share it directly with wmf - myself and steven walling. We're trying hard to ensure everyone gets everything they asked for, but we may encounter some difficulties.

Thanks for your understanding,

Jay

-----

Jay Walsh

Head of Communications

wikimediafoundation.org

blog.wikimedia.org

t: @jansonw • 415.839.6885 x 609

On Jan 13, 2011, at 9:42 AM, Lucien leGrey <lucienlegrey@gmail.com> wrote:

In Spain, we have not received any package yet... We will have many problems if we want to deliver the goods to any of the 6 events here...

Have thre been any problem?

2011/1/13 Danny B. <wikimedia.danny.b@email.cz>

So after several urgent reminders I expressed in past days in mails and on IRC, that we did not receive anything yet and the tracking still says the transfer has been initiated but the goods not picked up yet, with basically no response, I realized by calling to the FedEx CZ office short time ago (they were very helpful with tracking down the package, they spent about an hour by checking all possibilities), that the sending company did not send the package to us yet with 99% probability (there is still one very complicated way how it could have been send & delivered, but they mentioned, the probability almost equals zero).

Now, this is obviously critical, as it seems we are going to have an event - concert - without anything, which - to be honest - sucks (I apologize, if this word is too dirty or inappropriate, but I don't know any synonym for that, so please pardon me for using of it.) and changes our plans quite a lot.

My idea: Can whoever responsible please find an express carrier that is able to deliver the package on time (because FedEx is not able to, since they have 2-3 days delivery time), please? We are +8 hours from San Francisco, so if there was a company with either 24hrs delivery guarantee and/or the company which delivers on Saturdays as well, it is still doable, if the manufacturer will send it immediately. I am willing to help to it by picking up the package in delivery central storagehouse (as long as it is in Prague or nearby) if delivering to the exact address would require an extra day or so. However the most important is to arrange the overseas transport, which must be done by whoever in USA / SFO.

Can we make it?

Thanks for help!

Kind regards

Danny B.
of Wikimedia Czech republic

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