How’d we do in our strive for operational excellence last month? Read on to
find out!
Read on Phabricator at
https://phabricator.wikimedia.org/phame/post/view/219/
📈 Incidents
1 documented incident in December. [1] In previous years, December
typically had 4 or fewer documented incidents. [3]
Learn about recent incidents at Incident documentation
<https://wikitech.wikimedia.org/wiki/Incident_documentation> ]] on
Wikitech, or Preventive measures
<https://phabricator.wikimedia.org/project/view/4758/> in Phabricator.
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📊 Trends
Figure 1, Figure 2: Unresolved error reports stacked by month.
<https://phabricator.wikimedia.org/phame/post/view/219/production_excellence_27_december_2020/#trends>
Month-over-month plots based on spreadsheet data
<https://docs.google.com/spreadsheets/d/1tRCh8aB0UYyLlhftvcHvhWH4-e7cF5V01XvRObTVgUI/edit?usp=sharing>.
[5]
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📖 Outstanding errors
Take a look at the workboard and look for tasks that could use your help.
→
https://phabricator.wikimedia.org/tag/wikimedia-production-error/
Summary over recent months:
- ⚠️ July 2019 (2 of 18 issues left): *no change*.
- ⚠️ August 2019 (1 of 14 issues): *no change*.
- ⚠️ September 2019 (2 of 12 issues): One task resolved (-1).
- ⚠️ October 2019 (5 of 12 issues): *no change*.
- ⚠️ November 2019 (1 of 5 issues): *no change*.
- ⚠️ December 2019 (4 of 9 issues), *no change*.
- ⚠️ January 2020 (2 of 7 issues), *no change*.
- February 2020 (2 of 7 issues left), *no change*.
- March 2020 (2 of 2 issues left), *no change*.
- April 2020 (9 of 14 issues left): *no change*.
- May 2020 (7 of 14 issues left): *no change*.
- June 2020 (7 of 14 issues left): *no change*.
- July 2020 (9 of 24 new issues
<https://phabricator.wikimedia.org/maniphest/query/s__D8Kd0xuQH/#R>): *no
change*.
- August 2020 (23 of 53 new issues
<https://phabricator.wikimedia.org/maniphest/query/hu1yhWu4sXkP/#R>): *no
change*.
- September 2020 (13 of 33 new issues
<https://phabricator.wikimedia.org/maniphest/query/CGFQViLShnOY/#R>):
One task resolved (-1).
- October 2020 (35 of 69 new issues
<https://phabricator.wikimedia.org/maniphest/query/MYnnBybPTYpd/#R>):
Four issues fixed (-4).
- November 2020 (14 of 38 new issues
<https://phabricator.wikimedia.org/maniphest/query/CkC_VqQq5VC0/#R>):
Five issues fixed (-5).
- *December 2020*: 22 of 33 new issues
<https://phabricator.wikimedia.org/maniphest/query/10NQy74iKaZJ/#R>
survived the month and remained unresolved (+33; -22)
Recent tally
149 as of Excellence #26
<https://phabricator.wikimedia.org/phame/post/view/218/production_excellence_26_november_2020/>
(15 Dec 2020).
-11 closed of the 149 recent issues.
+22 new issues survived December 2020.
160 as of 27 Jan 2020.
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🎉 Thanks!
Thank you to everyone else who helped by reporting, investigating, or
resolving problems in Wikimedia production. Thanks!
Until next time,
– Timo Tijhof
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Footnotes:
[1] Incident documentation 2020, Wikitech
<https://wikitech.wikimedia.org/wiki/Incident_documentation#2021>.
[2] Open tasks, Wikimedia-prod-error, Phabricator
<https://phabricator.wikimedia.org/maniphest/query/Fw3RdXt1Sdxp/#R>.
[3] Wikimedia incident stats by Krinkle, CodePen
<https://codepen.io/Krinkle/full/wbYMZK>.
[4] Month-over-month, Production Excellence spreadsheet
<https://docs.google.com/spreadsheets/d/1tRCh8aB0UYyLlhftvcHvhWH4-e7cF5V01XvRObTVgUI/edit>
.