How’d we do in our strive for operational excellence last month? Read on to
find out!
Or read on Phabricator at
https://phabricator.wikimedia.org/phame/post/view/213/
📈 Incidents
2 documented incidents in October. [1] Historically, that's just below the
median of 3 for this time of year. [3]
Learn about recent incidents at Incident documentation
<https://wikitech.wikimedia.org/wiki/Incident_documentation> on Wikitech,
or Preventive measures
<https://phabricator.wikimedia.org/project/view/4758/> in Phabricator.
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📊 Trends
Figure 1, Figure 2: Unresolved error reports stacked by month.
<https://phabricator.wikimedia.org/phame/post/view/213/production_excellence_25_october_2020/#trends>
Month-over-month plots based on spreadsheet data. [5]
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📖 Outstanding errors
Take a look at the workboard and look for tasks that could use your help.
→
https://phabricator.wikimedia.org/tag/wikimedia-production-error/
Summary over recent months:
- ⚠️ July 2019 (3 of 18 tasks): One task closed.
- ⚠️ August 2019 (1 of 14 tasks): *no change*.
- ⚠️ September 2019 (3 of 12 tasks): *no change*.
- ⚠️ October 2019 (5 of 12 tasks): One task closed.
- ⚠️ November 2019 (1 of 5 tasks): Two tasks closed.
- December (3 of 9 tasks left), *no change*.
- January 2020 (4 of 7 tasks left), *no change*.
- February (2 of 7 tasks left), *no change*.
- March (2 of 2 tasks left), *no change*.
- April (9 of 14 tasks left): One task closed.
- May (7 of 14 tasks left): *no change*.
- June (7 of 14 tasks left): *no change*.
- July 2020 (9 of 24 new tasks
<https://phabricator.wikimedia.org/maniphest/query/s__D8Kd0xuQH/#R>):
One task closed.
- August 2020 (26 of 53 new tasks
<https://phabricator.wikimedia.org/maniphest/query/hu1yhWu4sXkP/#R>):
Five tasks closed.
- September 2020 (15 of 33 new tasks
<https://phabricator.wikimedia.org/maniphest/query/CGFQViLShnOY/#R>):
Two tasks closed.
- *October 2020*: 45 of 69 new tasks
<https://phabricator.wikimedia.org/maniphest/query/MYnnBybPTYpd/#R>
survived the month of October and remain open today.
Recent tally
110 as of Excellence #24
<https://phabricator.wikimedia.org/phame/post/view/205/production_excellence_24_september_2020/>
(23rd Oct).
-13 closed of the 110 recent tasks.
+45 survived October 2020.
142 as of today, 23rd Nov.
For the on-going month of November, there are 25 new tasks
<https://phabricator.wikimedia.org/maniphest/query/CkC_VqQq5VC0/#R> so far.
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🎉 Thanks!
Thank you to everyone else who helped by reporting, investigating, or
resolving problems in Wikimedia production. Thanks!
Until next time,
– Timo Tijhof
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Footnotes:
[1] Incident documentation 2020, Wikitech
<https://wikitech.wikimedia.org/wiki/Incident_documentation#2019>
[2] Open tasks in Wikimedia-prod-error, Phabricator
<https://phabricator.wikimedia.org/maniphest/query/Fw3RdXt1Sdxp/#R>
[3] Wikimedia incident stats by Krinkle, CodePen
<https://codepen.io/Krinkle/full/wbYMZK>
[4] Month-over-month, Production Excellence (spreadsheet)
<https://docs.google.com/spreadsheets/d/1tRCh8aB0UYyLlhftvcHvhWH4-e7cF5V01XvRObTVgUI/edit?usp=sharing>