Hi, just a note to say that a test Discourse instance with a Sandbox for all kinds of tests is available at https://discourse.wmflabs.org/c/Sandbox
This is an instance that Ad Huikeshoven and others set up almost a couple of years ago to explore Discourse as a complement to mailing lists ( https://phabricator.wikimedia.org/T124690). *This is not the instance where the developers support pilot will be run*, but it is just as good to test Discourse.
Thanks to Sam Wilson for resuscitating this instance, and to Ad and other promoters for setting it up in the first place.
On Mon, Nov 20, 2017 at 11:15 AM, Jan Dittrich jan.dittrich@wikimedia.de wrote:
I am admin of a discourse community (https://discourse. opensourcedesign.net/) and could answer questions about its use, if you are interested.
Jan
2017-11-20 10:10 GMT+00:00 Florian Schmidt < florian.schmidt.welzow@t-online.de>:
I totally agree, that it's very unlikely, that we can solve the problem
of
having newcomers ask the same questions over and over again with a technical tool, however, it's probably easier for people who _wants_ to search before they ask, if they've the possibility to do so. This is most likely not all of the newcomers, but isn't it still worth it? :D
Best, Florian
-----Original-Nachricht----- Betreff: Re: [Wikitech-l] Proposal for a developer support channel Datum: 2017-11-19T23:41:29+0100 Von: "Brad Jorsch (Anomie)" bjorsch@wikimedia.org An: "Wikimedia developers" wikitech-l@lists.wikimedia.org
On Sat, Nov 18, 2017 at 4:57 PM, Niharika Kohli nkohli@wikimedia.org wrote:
I'd like to add that having Discourse will provide the one thing IRC channels and mailing lists fail to - search capabilities. If you
hangout
on
the #mediawiki IRC channel, you have probably noticed that we get a lot
of
repeat questions all the time. This would save everyone time and
effort.
No discussion system I've ever seen has managed to solve the problem of people asking the same question instead of searching for past replies.
I'm
skeptical that this new one will be any different.
Yes, the existing mailing lists have issues with searchability, although
to
a large extent that's due to a misguided robots.txt policy preventing the archives from being indexed in the first place.
-- Brad Jorsch (Anomie) Senior Software Engineer Wikimedia Foundation _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l%EF%BB%BF
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-- Jan Dittrich UX Design/ User Research
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