Brion Vibber wrote:
Bugzilla unfortunately is also horribly intimidating
to use. If *I* find
it intimidating, think what joe random "I'm having a problem, I just
want to see it fixed" is going to think.
I fully agree that BugZilla has a somewhat steep learning curve *for
non-developers*. However, this has a pleasant side-effect...
Namely: Do we really want Joe Random User to submit bugreports? Just
yesterday there were a few (well, at least one) completely bogus
bugreport(s) on the SourceForge tracker, and it led me to unsubscribe
from the newsgroup that mirrors it.
I really think it would make a *LOT* more sense if we had a central page
on Wikipedia (or Meta-Wikimedia) where Joe Random User can submit a
bugreport, and whoever likes to volunteer should transfer them to
BugZilla if they think it's a genuine bug. I am confident that a large
number of (current and future) developers [will] already know BugZilla
from elsewhere, and even if they don't, learning it for Wikimedia is
useful because then they'll know it for other projects.
Those are my thoughts.
Timwi